Anonymous
map-marker Mechanicsburg, Pennsylvania

Horrendous lack of response regarding mold at rental property

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Finger Lakes Premier Properties - Horrendous lack of response regarding mold at rental property
Finger Lakes Premier Properties - Horrendous lack of response regarding mold at rental... - Image 2
Finger Lakes Premier Properties - Horrendous lack of response regarding mold at rental... - Image 3
Finger Lakes Premier Properties - Horrendous lack of response regarding mold at rental... - Image 4
BEWARE! Foxx Cottage in Seneca Falls NY Before settling in, check the third bedroom in the walkout basement and the rest of the lower level for signs of mold. When we arrived on September 11, 2021 we noticed a damp musty odor in the basement bedroom area - bedroom three. We found green mold/mildew growing on the back of the basement bedroom closet doors. We also found a large section of mold (black - not green) on the concrete block wall, on the back of the water pressure tank and wood ceiling in the lower level (walkout basement) closet that houses the water softener and pressure tank. We notified the property management company, Finger Lakes Premier Properties, about the mold infestation right away. Despite sending 11 pictures of the contaminated areas over a three day period, the property management company did not clean the mold contaminated areas while we occupied the house. On our fourth day the property management company told us by email that we could leave but we werent able to find an equivalent house for the six of us with immediate occupancy in the Seneca Falls area. Two members of our party had to sleep on first floor sofas during our entire stay to avoid the mold present in the third bedroom and water softener closet. The mold in the contaminated areas was still untouched when we departed on September 16, 2021. We sent more pictures of the contaminated areas taken just before our departure to the property management company. The September 16 pictures documented the continued presence of the black and green mold from our first through last day. Failure of the property management company to clean the contaminated areas ruined what would have otherwise been an enjoyable vacation in a nice house with a fabulous view. We received a small refund from the property management company, but it wasnt sufficient compensation for being exposed to mold, for not being able to use the lower half of the house and having to sleep on living room sofas for five consecutive nights. We reserved the house through VRBO. VRBO did not help us resolve the problem or help obtain any compensation or refund. We will never use VRBO again. PS Pay attention to the sign above the dehumidifier telling renters to empty the dehumidifier pail. The sign and dehumidifier are next to the third bedroom in the walkout basement. The dehumidifier pail has to be emptied a couple of times a day or more to control the dampness in the third bedroom.
View full review

User's recommendation: Do not rent from either of these companies.

Real Estate Expert Talks

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

Sep 15, 2020

A real estate industry expert, Ty Wilde, shares his insights on whether to buy or build a house, what to consider when dealing with real estate agents, home inspections, and what to think of when investing your money.

Read full article
Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article