Sharon J Uck

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Complaint about manager demeanor and attitude

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Fine Fare Supermarket - Complaint about manager demeanor and attitude
I have been shopping at the Fine Fare at 136 Lenox Avenue in Harlem for many years (I am 71 years old). Today January 3rd at 4:30, i asked the cashier about a price. She called the manager about the price. He came over with an attitude and hurriedly explained the readon for the price. He said the system was new and that is how it rings up now that if you get the ice cream on sale and you get five (they're for my sickly husband) they charge you more if you get more than four. Of course i did not know this. The cashier then voided them and rang them up at the sale price separately so i could get the sale price. I continued to watch the register to make sure it rang up right. The manager (an African male) came back over and proceed to loudly in a nasty voice say to me "As i said" and again explained it to me. I did not ask him for a second explanation and i was not rude loud or nasty to him or the cashier. His behavior was unacceptable. This was my first time sreing him. I don't know if he's new or not, but he should not talk to customers loud, rude and in a nasty voice. Maybe he needs to be retrained because he had no reason to embarass me as if i were a child. .
View full review

Preferred solution: Apology

User's recommendation: Poor customer service by the manager

map-marker Philadelphia, Pennsylvania

Unsecured dumpster damages car

During a storm, the Fine Fare Supermarket's unsecured dumpster rolled down and smashed into my car leaving significant damage on the front driver's side door and fender. Speaking face to face with the manager, I was told the damages would be paid for by Fine Fare Supermarket upon the owners ( Eba and Fausto Perez) return. I have attempted on several occasions to contact them numerous ways to avail. The manager said, "the owners said it was an act of God and will not be assisting in the repairs". I have pictures of how the dumpster was poorly secured after the incident and not secured at all only days after. I was advised by insurance company to file a suit in small claims court.
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article