Findmypast
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Findmypast Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Findmypast has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Best european website, I have never used it, No comment.
Cons: Charge canadians in us currency, Charge canadians in usd, I do not know.Recent recommendations regarding this business are as follows: "Beward", "Don’t bother calling because your calls will be dropped after the woman speaks", "Run Away as fast as you can. Ancestry has great customer service", "Think twice.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Findmypast has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Best european website, I have never used it, No comment.
Cons: Charge canadians in us currency, Charge canadians in usd, I do not know.Recent recommendations regarding this business are as follows: "Beward", "Don’t bother calling because your calls will be dropped after the woman speaks", "Run Away as fast as you can. Ancestry has great customer service", "Think twice.".
Most users ask Findmypast for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
The TV that got through eBay had a Sheryl screen what are arrived at my house I contacted the seller right away and he still hasn’t given me my $85 back
Preferred solution: Full refund
Willow Beach, Ontario
Shady Business
I tried to sign up for a monthly subscription to view some of the 1921 census but somehow got charged for an entire year. I immediately (within 1 minute after I realised that it went through as an annual) sent an email that there was a mistake and somehow I was charged for an annual subscription on an expired credit card no less.
I stated in the email that I only wanted the monthly and to charge me accordingly. I then started looking at records thinking I had a monthly subscription. I was then told that because I had started looking at records that there was no way to refund the money and that I am now stuck with an annual subscription that I didn't want. Shady business practices and I will be sure to tell everyone to be very wary of this company.
I am appalled that they are in fact holding me to a $350.00 mistake. Terrible company and I will be reporting this to the Competition and Markets Authority CMA
Date of experience: July 29, 2023
User's recommendation: Beward
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
I was charged via my PayPal account $179 for product and/or service that I did not authorize. PayPal was notified and has denied my dispute. would
- I do not know
Preferred solution: Full refund
Las Vegas, Nevada
Bill issue got billed for a full year when I only want minimum trial to see what it was
Las Vegas, Nevada
Bill issuedid the lowest price to get free 2 weeks, never started tree and I was charged 179.00 that day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Renew subscription
- Best european website
- Charge canadians in us currency
Preferred solution: Price reduction
User's recommendation: Don’t bother calling because your calls will be dropped after the woman speaks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have been calling FMP all day and just after the woman answers my call is dropped repeatedly
- Best european website
- Charge canadians in usd
Preferred solution: Price reduction
Toronto, Ontario
Renew subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
To get money back
Preferred solution: Full refund
Waratah, Tasmania
Cancel my subscription from 26 May
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Papillion, Nebraska
Worst company ever
- I have never used it
- I have never used it
Preferred solution: Full refund
User's recommendation: Run Away as fast as you can. Ancestry has great customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have been trying to get in touch with FMP both with email and telephone and just kept on hold and then switch off after a quarter of an hour each time.
- No comment
Preferred solution: Full refund
User's recommendation: Think twice.
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