Unclaimed
Findlay Volkswagen Henderson
Satisfaction analysis
300
CLAIMED LOSSES
1
TOTAL REVIEW
Findlay Volkswagen Flagstaff
My car was dropped off to the service department on a Wednesday. After 24 hours they finally diagnosed the problem and told me my car would be ready on Friday. On Friday I called to see when it would be ready and I was told it would be ready that evening. I had to call again to see if it was ready yet (notice no communication on their part) and I was told that it would be ready on Monday. When I told them that was unacceptable they made a bunch of excuses, but there was no attempt on their part to help rectify the situation. No money off my bill, no car I could borrow to get to work. In general this has been the worst customer service experience of my life. Not only were they bad, they were rude and condescending. I don't understand how this could be my fault, but they sure seem to think so.
1 comment
ID
Location
Tempe, Arizona
Loss
$300
Companies Similar to Findlay Volkswagen Henderson
Vauxhall
18 Reviews
“>I have been a loyal customer of Baylis Vauxhall Gloucester for a few years now. And l am applauded...“
Chrysler Australia
16 Reviews
“Chemical Process Engineer Production Supervisor Ice Cream SAVE Chrysler Bengaluru, Karnataka Apply...“
North Shore Classics
15 Reviews
“Just returned To Canada after flying down to North Shore Classics to check out a 1969 Camaro that the...“
Rockland Nissan
10 Reviews
“My husband and I went to test drive Nissan Murano platinum. Loved it! They came down to a price that we...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Findlay Volkswagen Henderson
Nothing has changed. They are arrogant and ignorant.
There is no customer service. They lack communicating skills.