Auto Service

You go for a simple oil change with a great operating car, and they give you a whole list of other repairs needed. They would not even care to top up your fluids and check your tire pressure. Then you make an appointment to do one recommended service from the list...
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#4038723 Review #4038723 is a subjective opinion of poster.
London, Ontario

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Customer Service

Update by user Nov 18, 2020

The dealership never reached out, not a word.

Original review posted by user Oct 19, 2020
Went for nitrogen, for the tires. They said they couldn't help because of Covid-19, and I needed to make an appointment 7 to 15 days out. All tires were off so needed a fix today. The service department said go to a gas station, so I confronted the service manager, he said they couldn't do that because of covid, feeling like he was trying to make me feel stupid, I told him all the tires are on the outside of the car...they demanded I leave. Well, what happened to customer service, Air is available all around the place but no one was willing to help. Extremely poor service. Finch/Dale Downie Nissan is working their way to the poorest service record. Service manager Jason has no social skills and will be the death of this place.

User's recommendation: Don’t let them talk down to you.

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#2235421 Review #2235421 is a subjective opinion of poster.
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