Stolen phone

I would like for you to be able to send me a new phone I need a phone because I have a pacemaker in for emergency contact
View full review
ID
#3901961 Review #3901961 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
New Reviewer

Find out my hero balance

Found out I owe more than my Initial loan amount ridiculous and a rip off Raised my taxes house payment and its horrible
View full review
ID
#3901892 Review #3901892 is a subjective opinion of poster.
Location
Oceanside, California
Pros
  • Nobe
Cons
  • Expensive
  • Balance never goes down
Loss
$5000
Preferred solution
Price reduction
New Reviewer

Find out my hero balance

Update by user Sep 21, 2022

No one has contacted me and it's outrageous

Original review posted by user Aug 22, 2022
Found out I owe more now and have been paying this dam loan for years horrible and stressful for a senior

User's recommendation: Do not recommend.

View full review
ID
#3879850 Review #3879850 is a subjective opinion of poster.
Location
Oceanside, California
Cons
  • Rip off
Loss
$8000
Preferred solution
Price reduction

Received another bracelet I did not order

I ordered a bracelet which I remand love. But 2 days later another bracelet was mailed to me. Customer service directs you to the internet which I did leave a message but have not heard anything from them. I will return the unordered bracelet if I dont hear anything within the next two days. I would like to know why I have not received even a message or call from the Hero company. I respect what they stand for and that is why I bought the bracelet. I hope this can be resolved soon. Thank you

User's recommendation: Excellent quality.

View full review
ID
#3747894 Review #3747894 is a subjective opinion of poster.
Location
Punta Gorda, Florida
New Reviewer

Lost phone need to be turned off.

I would like to speak to a representative about having government phone turned off. My phone has been missing for 5 days.

User's recommendation: Talk to a person.

View full review
ID
#3709395 Review #3709395 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need the bill when our windows were placed

All I got was a voice recording of what I needed to do. It was not helpful I needed really to speak to human, but that is all we get now is robots.

User's recommendation: Do not get the loan.

View full review
ID
#3322715 Review #3322715 is a subjective opinion of poster.
Location
Highland, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

It is difficult to try to get through to someone to do a pay off amount. Rates are super high and the stated agreements at the beginning of loanhave been modified without my knowledge. False claims

Noticed olían period extended beyond what was agreed on contract. Trying to get a hold to discuss this and non of the Hero program numbers work. Just get rerouted to a pop or tal.con which is not useful in solving problems. It has been quite difficult to get anyone on the phone to respond to inquiries. Hero is now under another company umbrella and no one could answer any of my concerns. I am ready to pay off my loan but I need to know why after 4 years of paying into it only 5000 has been paid off when in my state taxes they have always taken more than 3300. I have paid into it over double the amount and yet it doesnt reflect on my balance.

User's recommendation: Do not get these loans. Save up money then do your project.

View full review
ID
#3033328 Review #3033328 is a subjective opinion of poster.
Location
Palmdale, California
Preferred solution
Discuss what has been already paid and pay off amounts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Discrepancy in payoff

I think there is an error in payoff Numbers are high, payments started sooner in taxes than what I am credited with

User's recommendation: Ensure times and dates loans go into taxes.

View full review
ID
#3010764 Review #3010764 is a subjective opinion of poster.
Pros
  • Easy
Cons
  • Accuracy is not there
Loss
$2000
Preferred solution
Price reduction
New Reviewer

Open permit

Finance of America Home Improvement - Open permit
The company that worked on my home left an open permit for my roof with the city of Compton. And now Omega Home Remodeling is out of business. The City of Compton wants me to pay for a new contractor, which I cant afford. Also my picture window is leaking and letting in air. Im pairing money to a company thats no longer there. And Im left trying to fix their issues. If these issues cant be resolved, then stop taking the payments out my mortgage. Then I can afford to fix these things myself.
View full review
ID