Refund Policy Review

I want a refund. I have never been able to get through on the phone when I first installed even after hours of waiting and I still can't get through now when I am trying to get a refund.
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ID
#552621 Review #552621 is a subjective opinion of poster.
Location
New York, New York

Program Download Review

I like how finally fast is downloaded even when you don't give it permission. Then its all over! Can't seam to find it in my programs to remove it. Bunch of ***!
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ID
#507057 Review #507057 is a subjective opinion of poster.
Location
Cicero, Illinois
New Reviewer

Free Credit Report.com

When anyone advertises that something is free believe me it isnt. Nothing is free in this country ou have to put in a credit card number before you can procede. Then if you dont cancel with in a certain amount of days they charge you which is a rip off, so therefore it is not free. I have encounterd many sites on the web that are like that and I am pissed. Dont get suckered into Finally Fast.com either becasuse it does not make you computer faster if anything it makes it slower My Computer had a virus and I tried to use it and the product they sell is Ascentive and after you pay for the disc to download you have to register and when you get to that part then it costs more money which is a ripoff
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1 comment
#72503

i went to this website to see my one bureau cresit report through the trial version and when i was looking at my report i saw a tab showing free 3 beaureau credit report and when i clicked on it the 3 beareau credit report was opened without showing i will be charged something or not the other day when i checked my email i got the emails telling that i will be charged for $29.95.i was shocked to see that i didnt authorise for anything like this and why this thing happened even without showing that i ordered something and i am gona be charged for something.when i called the customer service he said yes you ordered the report but i told him i didnt authorise any withdrawl from my bank account but he said u will be just charged 12.95 for the monitoring i asked him is that all?he said yes sir that is all but after few days when i checked my bank account i was charged for 29.95.i was like 29.95 for the reports that i didnt even wanted to order i called back and the reufused to refund and said you ordered it so i just lost $30 right away for nothing.becareful with this website they will show you something and will try to find ways to charge you without you permission from your bank account or credit card account that you gave them at the time u made the account so once you are on this website never think that you will get something free from here.such a rip off website

ID
#148551 Review #148551 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
New Reviewer

How do I remove Ascentive program from my computer? I can't get rid of it!

A couple of months ago I agreed to pay the $29.95 to supposedly help my computer run faster. I was charged for additional money that I didn't agree to and since I installed the program onto my computer it is running slower than before. I have tried to contact customer support for assistance many times but have been unsuccessful. I have also tried to remove this program from my computer several times but it just won't go away. Does anyone know how to remove this program from my computer? Any suggestions would really be appreciated. Thanks. Debbie
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22 comments
#1302650

Try calling them and saying this is your minor childs laptop and that they used your card fraudulently to pay for program.

#961037

tried every thing I can find, even called the company and the man was very rude to me, wouldn't help me at all.. It's on my programs list and I cannot uninstall it.

It continues to sit there and every time I turn on my computer it throws up a window telling me how much junk I have in my laptop and then offers to rid me of it. I want it off my laptop and its still there.

No one should have the right to put something on your computer and then not be prosecuted for it and for not letting you get it uninstalled. I'm 73 and don't want to have this ruining my laptop...Please help.

#946010

I closed the account being used for automatic payment. I do this often to help prevent my credit info from being stolen or misused.

These scammers have tried calling me asking for new credit info.

Some nerve! I am still trying to remove FF from my control panel.

#834557

I was scammed too. They charge my bank account 3 times without me knowing.

I only agreed to sign up for a year and was told it was for a year then, I was scammed and ***. I told them I do not want any automatic renewal and was lied to. Everyone should come together and sue.

I try getting the manager and got no help and the billing department did not call me back when they were suppose to. Everyone should come together and sue this company for misleading us.

#796377

Yes, they have infected my computer and I cannot get rid of it. I didn't even ask for it.

#737774

Yippee. This key, regarding right clicking FF in lower rt corner of screen, and clicking "exit" enabled me to uninstall as described. Phew! THANKS!

Philly west

Oct 23 from Missoula, Montana

Hello fellow victims of Finally Fast Scam. I made the mistake of buying this *** but canceled my purchase in 2 days when I realized I couldn't get the results I sought & they promised. In calling up a customer rep, they actually directed me to the below process. I just did it and hopefully it was removed. DON'T FORGET: **If you continue to have problems with them, file a claim against them with the Better Business Bureau & Finally Fast is obligated to act on your behalf to save their ***. Same goes for any other company!

A: To uninstall our software, please make sure you have closed the software you would like to remove by opening your System Tray at the lower right side of your computer, right-clicking on the software icon and clicking on “Exit”. The product alert will display and close out of the alert by clicking on the “X”. Now please click your start menu and click on the control panel. From here choose “add or remove programs”, select the software you want to remove and click on remove. The Installer window will open. Choose remove, click next and follow the remaining prompts to uninstall your software.

#734513

use a program called iobit uninstaller or revo uninstaller and let it do the advanced uninstall for the program. There may be other programs you will find that you do not use or need that may have been installed about the same time or since that time. If you need additional help to fix your system since this is what i do for a living and 40 years of experience, please let me know and will tell you how we can get the job done.

randy

#954800
@randy v Ykl

Thank you randysh for the recommendation of the iobit uninstaller. I can't believe the remanents of finally fast it found & removed! Very impressed with this tool & will use it again I'm sure!

#734503

I don't remember what I was downloading or why but I was apparently not diligent in reading what the myriad of boxes said during the download and ended up with "Finally Fast". When I tried to uninstall it using the Windows 7 uninstall program, I got a message saying that a file that needed to be deleted with Finally Fast was being used by - guess what - Finally Fast, even though I didn't have the program running.

I was a bit perplexed until I remembered to check "processes" in Task Manager and found a Finally Fast task running. I "quit" that process and then had no trouble uninstalling the Finally Fast program.

#732270

Hello fellow victims of Finally Fast Scam. I made the mistake of buying this *** but canceled my purchase in 2 days when I realized I couldn't get the results I sought & they promised. In calling up a customer rep, they actually directed me to the below process. I just did it and hopefully it was removed. DON'T FORGET: **If you continue to have problems with them, file a claim against them with the Better Business Bureau & Finally Fast is obligated to act on your behalf to save their ***. Same goes for any other company!

A: To uninstall our software, please make sure you have closed the software you would like to remove by opening your System Tray at the lower right side of your computer, right-clicking on the software icon and clicking on “Exit”. The product alert will display and close out of the alert by clicking on the “X”. Now please click your start menu and click on the control panel. From here choose “add or remove programs”, select the software you want to remove and click on remove. The Installer window will open. Choose remove, click next and follow the remaining prompts to uninstall your software.

To reinstall our software, please follow the steps above and restart your PC. Then download or run the software from your Backup CD and follow the prompts to install again :)

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ID
#145624 Review #145624 is a subjective opinion of poster.
Location
Costa Mesa, California
Loss
$29
New Reviewer

Ascentive Sucks

"Wow, my computer's fast, finally, finally fast . com." Recommended by all those famous magazines? Ascentive bribed a bunch of magazines to recommend this *** software to the consumer. Dont ever listen to the finally fast.com B.S. Its a scam. All this product did was put a virus on my computer. Luckly my virus scan picked it up. And i was unable to uninstall By first uninstalling PC speedscan pro, then the performance center. But now im worried about these guys having my credit card number. How can these guys get away with this? Im going to the Better buesiness bureau. These bogus products should not be advertized on TV.
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2 comments
#51703

To mad dog:

You're an ***.

#51663

No doubt they suck, I had nothing but troubles. what is really *** me off are the d/lad free sites only to have them d/laod *** and oh ys register and Pay nothin free about that

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ID
#145062 Review #145062 is a subjective opinion of poster.
Location
Richmond, Virginia
Loss
$30
New Reviewer

I bought this program off the internet and it wont work

i bought the program off the internet yesterday (finally fast.com) and now it wont do anything .wont take my sign in name or pass word. i can do anything with it and don't know why but if this is how it is going to work i want my money back in my bank account. i thought it was a good product well advertised on tv and everything and trusted i was going to get good serves from the company. when i pay for something i expect it to do what you say it does. there have been three people here trying to get it to work and nothing. you need to tell me how to get it to work or like i said refund my money. or i get ahold of the better buisness department. so send an e mail or call me at 570 731 ****. and help me install this program so it will work . thank you Harold Collins reference # 183352****
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2 comments
#357231

Hello

How are you?i hope fine.My email:(favourwabari4@***.com) i saw your profile today and after going through it many times,i made up my mind to contact you.My full name is favour wabari. i am 23years old,i am seriuosly seeking for long term relationship ,truthful,honest,carering and good heart.i am single never married befor,i am a nice girl with much passion,loving,carering and understanding looking for a good relation.i will like to know more about you through my email address so that i will give you my picture and for you to know who i am.My email:(favourwabari4@***.com)and i am hoping to hear from you soon

Yours one in love.

Miss favour

Thanks.

#51045

Of course it won't work, it's a scam, designed for the sole purpose of getting your money and will usually decrease your computer performance, not improve it.

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ID
#144526 Review #144526 is a subjective opinion of poster.
Location
Staten Island, New York
Loss
$29
New Reviewer

I bought pro speed for 29.95 and they chareged 64.95 it was sappose to be free as avertized on tv

i was scammed and want refund help me i called no responds its advertized on tv this finally fast .com for free not so its ascam i tried emailing them but resond i called before buisness hours i get a recording the numer is(121*)320-**** my computer still runs slow as before and after i bought this finally fast.com no changes has been made i pissed off i will call fraud police or channel 12 news to make a fraud report on finally fast speed pro.com what can i do who do i need to contact
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ID
#143644 Review #143644 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$64

No Disk Delivery

I ordered 2 CD's from Finallyfast and have recieved nothing from them. I have payed for the CD's and would like to have them. I cannot believe a company affiliated with Microsoft can do business this way. I cannot find a phone number for this company anywhere. One order was placed on 10/6/08 and the other one on 10/13/08. They were supposed to be sent out on the next business day. The money has been charged to my credit card already but no CD's. This is a bunch of c p in my books.
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ID
#139692 Review #139692 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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