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Final Case Wines

Final Case Wines

www.finalcase.com
What is your customer experience with Final Case Wines?

Final Case Wines Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Final Case Wines has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied; reviews cite high price level and repeated failures to deliver and respond.

Positive Feedback

Good selection and advertised deals on wine are noted in Final Case Wines reviews, and some listings/promotions appear appealing to bargain hunters.

Negative Feedback / Risk Areas

  • Many Final Case Wines customer complaints focus on no delivery and no response from support.
  • Customers report needing to dispute charges due to lack of refunds or billing resolution.
  • Poor customer service and unreachable contact channels are repeatedly cited.

Key Takeaways for Future Customers

  • Confirm delivery options and tracking before purchase.
  • Verify membership or auto-ship terms and refund policies.
  • Consider alternate sellers if timely customer service is important.
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Anonymous

No notification of shipping and no way to contact them. They shipped UPS and we were not in town to receive. They left it at UPS and it cost $24.00 to be held for 4 days until our return.

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Lack of response. A blessing for all would be that they Go out of business. Np way to rate them on web site.

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User's recommendation: Don't waste your money. They do not answer the phone and will not return your message if you leave one.

Dacey Eve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never filled order

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Ordered wine in June. Thirty days later still nothing delivered.

No way to contact them directly. Have tried via their website, zero response.

Left no choice but to dispute charge via my credit card company. Avoid this company.

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Pros:
  • Lists great deals on wine
Cons:
  • Dont respond
  • You have to work with credit card company to get your money back
  • Dont deliver

Preferred solution: Deliver product or service ordered

User's recommendation: don't waste your your time, they do not deliver.

John J Zcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

There is ZERO WAY TO CONTACT THEM TO GET AN ANSWER ON STATUS. I will CANCEL IF I CANNOT GET A STATUS IN NEXT 24 hours!

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Customer service BLOWS! There is ZERO WAY TO SPEAK TO A LIVE PERSON. Not a good place to buy wine if you need to know when it will be delivered!

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Preferred solution: Deliver product or service ordered

User's recommendation: Go somewhere else!

Larry P Sun

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

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Contains 1 confidential file for company representatives

I tried to contact this company several different times and was never responded to. Cannot call but their web site gave methods to contact them.

None were responded to. My address Is WI not CA.

Sent screen shots several times No response ever. And I am a member on their website.

View full review
Pros:
  • Good selection
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Worse customer service you will ever see!

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