John J Zcl

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There is ZERO WAY TO CONTACT THEM TO GET AN ANSWER ON STATUS. I will CANCEL IF I CANNOT GET A STATUS IN NEXT 24 hours!

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Customer service BLOWS! There is ZERO WAY TO SPEAK TO A LIVE PERSON. Not a good place to buy wine if you need to know when it will be delivered!

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Preferred solution: Deliver product or service ordered

User's recommendation: Go somewhere else!

Larry P Sun

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Verified Buyer
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Verified Reviewer

Poor customer service

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Final Case Wines - Poor customer service

I tried to contact this company several different times and was never responded to. Cannot call but their web site gave methods to contact them.

None were responded to. My address Is WI not CA.

Sent screen shots several times No response ever. And I am a member on their website.

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Pros:
  • Good selection
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Worse customer service you will ever see!

Beverages Expert Talks

Coffee Subscriptions Are Not New

Feb 3, 2022

A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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