FiltersUSA
FiltersUSA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FiltersUSA has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good shipping if in contiguous us, Good value.
Cons: Poor customer service, Terrible shipping policy.Recent recommendations regarding this business are as follows: "I cannot recommend this company.", "I would find a different company", "If you're in the lower 48, you're good. If AK or HI, beware!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FiltersUSA has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good shipping if in contiguous us, Good value.
Cons: Poor customer service, Terrible shipping policy.Recent recommendations regarding this business are as follows: "I cannot recommend this company.", "I would find a different company", "If you're in the lower 48, you're good. If AK or HI, beware!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Longview, Washington
Complaint has been resolved
The company FiltersUSA finally agreed to deliver my filters even after they said they would not. Had they been gracious enough to do this in the beginning, no complaint would have been made.
User's recommendation: I cannot recommend this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not happy with the customer service from Filters USA
Filters were sent to an an old address that was four years old, due to the fact that they had stored it. They refused to refund or resend the filters, even though they said they would "this one time".
Like there will be another time for me. Be cautious when using this company
- Good value
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: I would find a different company
Never Rec'd.
To whom if may concern I ordered filters from you on Feb. 8, 2021.
As of this date (3/12/21) I have not rec'd my order. Order No# 2065****. I know our postal service is slow but this is a little much.
If you cannot fulfill my order please refund my pmt.
Raymond Wasilick
1646 11th St.
Bethlehem, Pa. 18020
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Shipping mismanagement
I live in Alaska and we're very used to dealing with high shipping costs. In fact, prior to completing an order, we always, ALWAYS, check for shipping costs.
This company, FiltersUSA, gave me an on-line quote for shipping of $9 so I completed the transaction. In the completed order they mention that it "might cost more" if we live outside the contiguous states. How much more, you ask? $193, and that's for a $140 order!
They did not rip me off, but had they mentioned the extra shipping a bit sooner in the process, I would not have made the order. Beware this company.
- Good shipping if in contiguous us
- Terrible shipping policy
Preferred solution: Let the company propose a solution
User's recommendation: If you're in the lower 48, you're good. If AK or HI, beware!
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