Filofax USA
Filofax USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Filofax USA reviews indicate negative sentiment overall with recurring customer complaints about slow refunds, poor customer service response, missing calendar pages, and a high price level, though some staff have been described as professional and helpful.
Key Takeaways for Future Customers
- Inspect new planners on delivery for missing calendar pages.
- Expect slower reply times for exchanges, refunds, and cancellation requests.
- Confirm refund and cancellation policy before purchase given reported delays.
Negative Feedback / Risk Areas
- Slow refund process and limited follow-up on support inquiries.
- Missing pages in A5 organizers causing scheduling errors.
- Poor handling of exchange, refund and cancellation policy issues.
Positive Feedback
Some reviewers note helpful, professional representatives who assist with refunds and issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Filofax USA reviews indicate negative sentiment overall with recurring customer complaints about slow refunds, poor customer service response, missing calendar pages, and a high price level, though some staff have been described as professional and helpful.
Key Takeaways for Future Customers
- Inspect new planners on delivery for missing calendar pages.
- Expect slower reply times for exchanges, refunds, and cancellation requests.
- Confirm refund and cancellation policy before purchase given reported delays.
Negative Feedback / Risk Areas
- Slow refund process and limited follow-up on support inquiries.
- Missing pages in A5 organizers causing scheduling errors.
- Poor handling of exchange, refund and cancellation policy issues.
Positive Feedback
Some reviewers note helpful, professional representatives who assist with refunds and issues.
Atlanta, Georgia
Refund
I spoke with your representative Ivey, who was very professional and super helpful. She said she would process my refund request today, and apologized for the delay.
User's recommendation: Slow refund process
Missoula, Montana
Missing calendar days in A5 organizer
- May and June pages are missing.
- My schedule was disrupted; I tried calling and texting but got no reply, and I am seeking a different calendar.
I received a calendar with two pages missing out of May and June and completely messed up my schedule for my patience but more importantly I tried to call you. I tried to text you and I never heard back an apology or that youre gonna help me or anything else so Im Currently looking for a different calendar.
Missoula, Montana
Missing calendar days in A5 organizer… I would like someone to contact me - some of the calender pages were missing - VERY MUCH A PROBLEM - does anyone care ????
- •Missing calendar days in A5; weekly pages missing.
- •Calendar format change is confusing; needs fix.
- •Double bookings and missed emails; please contact me.
Missing calendar days in A5 organizer I would like someone to contact me - some of the calender pages were missing - VERY MUCH A PROBLEM - does anyone care ???
Ive emailed you twice and I havent heard back from anyone. I want the calendar pages corrected.
You changed your calendar format and its very much of a mess and several calendar pages for the weekly calendars were missing which was very problematic for me.
I accidentally double booked someone and I miss someones email because I put it in the wrong place because I had to create my own calendar. Please contact me.
User's recommendation: Not unless u get back with me
Missoula, Montana
Missing calendar days in A5 organizer
- I contacted Ask by email and will call tomorrow morning.
- I found May and June pages missing, which was discouraging, but I expect a reply.
I contacted by Ask multiple times through emails. I will call tomorrow morning as I remember their central time. When Ive got to my calendar, I was missing several pages for May and also from June which was discouraging and I understand people make mistakes, but I like them at least to respond to me
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