Figleaves
Figleaves Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Figleaves has 1.6 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety.
Cons: Bad customer service, Refusing refund.Recent recommendations regarding this business are as follows: "Buy in another store.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Figleaves has 1.6 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety.
Cons: Bad customer service, Refusing refund.Recent recommendations regarding this business are as follows: "Buy in another store.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barcelona, Catalonia
Refusal or refund of untracked order!
I made an order number from Figleaves,which was dispatched on the 12th Otober untracked and never arrived.I have asked neighbours and postal office but they dont know nothing about it.
My adress is correct and so I have contacted your customer service to ask a Customer service told me I had other previous order that hadnt been delivered either so I should ask for a refund to my credit card/bank because they believe that I did receive the order.
How can they afirm that of the service is untracked???
After insisting that they solved the issue or else i would have to resort to Resolver,they preferred i wrote a complaint on Resolver and each answer is worst than the previous.
Disrespectful and almost insinuating I am lying.Terrible customer service and defensive.They just insist I complaint to my bank.But I didnt buy it from my bank,its not their responsibility to resolve.I bought from Figleaves!
I ask that you personally take this matter in your hands and please make it right.
After sending emails to CEO,head of customer service,JD Williams who owns them and N Brown Group,they tell me they dont know Figleaves!
I will wait for my refund.
- Variety
- Refusing refund
- Bad customer service
Preferred solution: Full refund
User's recommendation: Buy in another store.
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