Figleaves Reviews
Figleaves Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 1 review, 100% unfavorable; consumers are mostly dissatisfied, noting variety but citing high prices and policy issues.
Positive Feedback
Customers value Figleaves for its variety of products and diversity of styles.
Negative Feedback / Risk Areas
- Figleaves customer complaints focus on poor customer service experiences and defensive responses.
- Refusal of refunds for untracked orders and trouble with exchanges and refunds.
- High price level and a suggestion from reviewers to buy in another store.
Key Takeaways for Future Customers
- Read Figleaves reviews before buying and check return and refund policies carefully.
- Allow for potential disputes over untracked shipments and limited support resolution.
- Consider other retailers if price sensitivity or reliable refunds are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 1 review, 100% unfavorable; consumers are mostly dissatisfied, noting variety but citing high prices and policy issues.
Positive Feedback
Customers value Figleaves for its variety of products and diversity of styles.
Negative Feedback / Risk Areas
- Figleaves customer complaints focus on poor customer service experiences and defensive responses.
- Refusal of refunds for untracked orders and trouble with exchanges and refunds.
- High price level and a suggestion from reviewers to buy in another store.
Key Takeaways for Future Customers
- Read Figleaves reviews before buying and check return and refund policies carefully.
- Allow for potential disputes over untracked shipments and limited support resolution.
- Consider other retailers if price sensitivity or reliable refunds are priorities.
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Verified Reviewer |
Barcelona, Catalonia
Refusal or refund of untracked order!
- - Figleaves order dispatched Oct 12; untracked and never arrived.
- - Customer service cited previous undelivered orders and pushed refunds to my card.
I made an order number from Figleaves,which was dispatched on the 12th Otober untracked and never arrived.I have asked neighbours and postal office but they dont know nothing about it.
My adress is correct and so I have contacted your customer service to ask a Customer service told me I had other previous order that hadnt been delivered either so I should ask for a refund to my credit card/bank because they believe that I did receive the order.
How can they afirm that of the service is untracked???
After insisting that they solved the issue or else i would have to resort to Resolver,they preferred i wrote a complaint on Resolver and each answer is worst than the previous.
Disrespectful and almost insinuating I am lying.Terrible customer service and defensive.They just insist I complaint to my bank.But I didnt buy it from my bank,its not their responsibility to resolve.I bought from Figleaves!
I ask that you personally take this matter in your hands and please make it right.
After sending emails to CEO,head of customer service,JD Williams who owns them and N Brown Group,they tell me they dont know Figleaves!
I will wait for my refund.
- Variety
- Refusing refund
- Bad customer service
Preferred solution: Full refund
User's recommendation: Buy in another store.
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