New Reviewer

Send me the wrong order then refused to exchange or refund

1.0
I was sent small instead of large gloves. I noticed this immediately since my hands were numb after the first workout. I reached out for an exchange and was denied due to being past the 30-day return policy. The irony is it's only been a week at most. Not a great way to start this journey. As far as getting ahold of someone, forget about it. No one answered the phone and it took about 4 days to get a response via email, only to be denied a simple request.

User's recommendation: find a company with customer support you can actually talk to.

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#4456318 Review #4456318 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Cancellation

1.0
cant get thru on phone or chat - no answer on either - super frustrating for a customer who is trying to cancel!!!
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#4419132 Review #4419132 is a subjective opinion of poster.
Pros
  • No customer service

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