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Fig Pay

Fig Pay Reviews

www.figpay.com
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Fig Pay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fig Pay has a 4.4 star rating based on 1 customer review. Consumers are mostly satisfied and the rating distribution is 100% positive. Review authors value the Website and Customer service, while reviews note high price level and concerns with billing practices.

Key Takeaways for Future Customers

  • Read Fig Pay reviews and check website functionality before purchase.
  • Expect responsive customer service pre-sale and verify billing terms.
  • Consider price level and confirm refund policy up front.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing practices and account access.
  • Reports of poor communication and refused refunds after cancellations.

Positive Feedback

Customers praise the Website and customer service responsiveness prior to payment and overall satisfaction reflected in the rating.

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Kayl Cnl

Bank and My phone is not letting My password go through even after I change it

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AI Highlights
  • - Account is mine; I burn statements as they arrive to avoid exposing numbers.
  • - Driver license 1122****; birth 11/19/1965; SSN provided; please call back.

Bank account number is mine i Don't have any Bank statement i burn them as they come in because they have My account number on them but yes the account is mine ànd My driver license number is 1122****date of birthday is 11 19 1965 i gave you my ss number last night and u all so can call me back at 972 277 **** please call me back i did find a old one but like I said it is old

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Anonymous

AVOID FIG POS / THE LINK GROUP, LLC

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AI Highlights
  • - FIG POS and The Link Group, Pleasant Grove, UT, were initially responsive.
  • - Post-payment replies were poor; no deposit refund after cancellation.

AVOID THESE PEOPLE: Brenner Adams & Chris Burch (Director of Joy) from the Link Group, LLC Pleasant Grove, Utah / FIG POS @ 922 South State Road Pleasant Grove, UT 84062 Our experience was simply atrocious dealing with FIG POS (figpos.com) and the Link Group, LLC. Both Brenner Adams and Chris Joy were both ultra-responsive before we paid them anything, but as soon as money changed hands communications dropped off like a rock, and it horrendous to get any response from these people.

FIG POS / The Link Group, LLC 922 South State Road Pleasant Grove, UT 84062 Overall they do nothing but sell “vapor ware” products and services that simply don’t exist. We had initially paid a deposit for work to be done and then once we cancelled the project they simply refused to refund our deposit despite being directly told by Chris Burch “Director of Joy” that no work had ever been started.

In our opinion these guys are nothing but scammers and should be avoided at all cost. We even filed a BBB complaint but they didn’t even bother responding to that.

Loss:
$5000
Cons:
  • Bad communication
  • Unresponsive
Reason of review:
Poor customer service

Preferred solution: Full refund

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