Jean F Org

Outrageous estimate for jewelry repair

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I got an estimate to have my wedding ring checked and cleaned. Michael Gibson from Fifth Avenue Jewlers in Escondido, CA gave me an estimate for $588.00. He told me that I shouldn't even wear my ring because the diamonds were about to fall out. I then took my ring to the jeweler from where I originally purchased the ring. It was sent in to be cleaned and checked, telling me the price to clean and check would be $50.00 and I would be called if other necessary repairs were needed. I was called to say my ring was ready to be picked up and there were NO repairs needed. My bill was $50.00 as they stated when I brought the ring in. What is this business trying to do to people??? I feel they need to be reported if they are ripping the customer off this way!
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Pros:
  • I like what you all are about keping companies in check
Reason of review:
Poor customer service

Preferred solution: They should be notified that they cannot treat customers this way!

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