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Fiesta Pawn Houston

Fiesta Pawn Houston

www.fiestapawn.com
What is your customer experience with Fiesta Pawn Houston?

Fiesta Pawn Houston Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fiesta Pawn Houston has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied, citing unprofessional service, disputed pawn evaluations, and problems with an eBay purchase.

Key Takeaways for Future Customers

  • Check Fiesta Pawn Houston reviews before pawning or buying.
  • Inspect jewelry carefully and confirm appraisal details in writing.
  • For eBay purchases ask about returns and post-sale support.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unprofessional staff and inaccurate evaluations.
  • Low offers when pawning and alleged misrepresentation of item condition.
  • Issues with refunds and coverage for shipping on faulty eBay items.

Positive Feedback

No positive feedback appears in the available reviews.

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Kien Vvy
map-marker Houston, Texas

Unprofessional service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cashiers lied about the ring size when payments began.
  • - They directed us to Oscars to size it for about $20.

The cashiers lied too my husband about the size of the ring when he first started paying on it, and then swore too the death of it the day we got the ring out of pawn that my husband never gave the individual the size of my ring before he started paying on it, then we were lied too and told that if we go right down the street too Oscars that he would size my ring for about $20.00

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Anonymous

Fiesta Pawn Houston - Customer Treatment Review

AI Highlights
  • - They offered $750 and I asked for $1000.
  • - Staff did not inspect diamonds and marked scratches on tickets.
  • - Jewelry claimed worth over $2000.

8/09/14 i went to pawn some jewelry 5923 S Gessner location, they ask me how much I try to get? I said $1000 the lady kind ironically smile, and proceed she offere me 750 the most!

I took the money cause I need it, but I just want to said that this people, need training on how to treat the customers also on how to evaluate the jewelry, she don't even look at my diamonds and wrote in the tickets that all of them have scratches how she found out? Maybe in her eyes has a X10 magnified glass the jewelry I pawn is over 2000 dollars and this people are crocks and take advantage of people's necessity ......

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Leyland Xqh

Fiesta Pawn in Houston scammed me on Ebay

AI Highlights
  • - Bought Fiesta Pawn via eBay for $330+, item arrived non-working.
  • - Repair quote is $150 plus $33 shipping; Fiesta Pawn won't cover the shipping costs.
Updated by user Oct 02, 2013

EBAY ID: FIESTABELL

Original review Oct 02, 2013

I recently purchased an item from Fiesta Pawn on eBay. The executed auction contract shows I paid over $330 for the item.

It arrived at my home in completely non working condition. I reached out to the manufacturer and they agreed to repair the item for a cost of $150 + $33 shipping. Fiesta Pawn acknowledged the problem but then refused to pay any additional charges over the actual $150 fee. This puts me out $33 for shipping the item to the manufacturer and $33 shipping it back.

I was told this decision was made by an individual named "Carla" who was at another store, and she was the only one who could help me. I proceeded to call every fiesta pawn location multiple times and Carla was no where to be found. After spending several hours on the phone pestering them and getting hung up on, their "eBay" manager "John" proceeded to tell me he felt it would be easier just to refund my money for the dead item, but that I would be responsible for return shipping myself. I felt this was completely unacceptable since they had sold me a faulty item and they weren't willing to make me whole.

Another manager called me shortly after, to let me know that even after I was out the repair costs, I still got a "good deal" compared to brand new.

No thank you sir. Beware of eBay ID:fiestabel

Loss:
$183
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1 comment
Guest

Dats wat u get 4 being faget, mr john. Better luk nex tiem.

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