Anonymous
map-marker New Orleans, Louisiana

Still trying to get correct number to return part.

The shipping number from email and on package says it cannot be found. I need to return as my engine on my truck lost compression an d have sold truck . Do not need anymore. Please let know how to return.
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alexander l Rwc

Unschedule deduction on my bank account

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FIDx - Unschedule deduction on my bank account
They have no customer service the phone number they have their mail Box is full and it alarms me that this company scams people out of their money
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Loss:
$70
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not purchase or use this device

Cherie K Toe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cancle my service after two or three year because I forgot about it

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I canceled the service after I forgot about it. They charged my PayPal account. Then within a couple of day I saw it and I told them I wanted to cancle my service and I want my money back. They told me they would cancle my service but they wouldn't give me my money back. That a scam.
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Loss:
$70
Cons:
  • It wouldnt tell us what was wrong with my grandson truck

Preferred solution: Full refund

User's recommendation: No it was a waste of money

Analeise Ctu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Did not subscribe

Hello & I was a FIXD premium subscriber for @ least one (1) year I thought your service was lacking & I cancelled. I was having a transmission problem today so I check out the app to see if it would give me some info (it didnt) & then I see I get charged $38 for WHAT ? I did not agree to anything! Please refund my $$$ immediately & stay safe
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User's recommendation: don’t use FIDX

Anna A Vgy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My account was charged 3 different with out my permission

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FIDx - My account was charged 3 different with out my permission
FIDx - My account was charged 3 different with out my permission - Image 2
FIDx - My account was charged 3 different with out my permission - Image 3
FIDx - My account was charged 3 different with out my permission - Image 4
FIDx - My account was charged 3 different with out my permission - Image 5
Updated by user Nov 10, 2021

still no help or call back from the company the just keep charging my account

Original review Nov 10, 2021
3 times in the month of October my bank account was charged 3 different times in the amounts of 69.99, 6.99, and 40.98, I did not authorize these charges and want my money return to my account and in trying to reach out to this company for the last 3 hours when I finally got a phone number and got a live person they were no help whatsoever. lost75girl@***.com
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Loss:
$118
Cons:
  • Customer service is tarable and no no help at all

Preferred solution: Full refund

User's recommendation: if you need to talk to a real person good luck finding a number or help

Anonymous
map-marker Apollo Beach, Florida

I need to speak to a PERSON

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I don't usually complain about stuff, but this is ridiculous. I just want to SPEAK to a HUMAN. I guess that it wasy mistake to even order the FIDx. You sure are getting paid ALOT of money by not having a phone contact for customers If you want to speak to me please call 517-285-****. Thank you for your attention to this.
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