Warranty issue for scratches on vehicle

You call their number and it immediately hangs up. Tried to contact on their web site no luck there either.
View full review
ID
#3587476 Review #3587476 is a subjective opinion of poster.
Location
Cape Coral, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

4 months we have been without a car because of non stop repairs from this horrible car repair shop EXPERT AUTO CARE ON 53RD PULASKI, NO ONE WANTS TO PAY FOR THE $600+ RENTAL FEES. 4 WKS CAR BROKE DOWN

I'm out of $600 in Enterprise car rental because fidelity does not want to pay for my rental fees while our car get a bad engine put in for the second time from a terrible car repairs shop Expert Auto Care 53rd Pulaski rd in Chicago, no car 4 months

User's recommendation: Do NOT USE FIDELITY WARRANTY, DO NOT USE EXPERT AUTO CARE THEY ARE RUDE LIERS THAT CONTANTLY FOR 4 MONTHS BAD PARTS AND TERRIBLE WORK ON OUR CAR, OUR CAR HAS BEEN IN THEIR SHOP 5 TIMES IN 4 MONTHS, THEY WON'T HELP WITH RENTALS, THEY TAKE A WEEK JUST TO LOOK AT YOUR VEHICLE WITH NOT A LOT OF BUSINESS.

View full review
ID
#2707970 Review #2707970 is a subjective opinion of poster.
Location
Chicago, Illinois
Cons
  • Take to long to approve rentals
  • Rude customer service
  • Not help with rentals after days even if your car is not fixed
Loss
$1600
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Aftermarket Warranty company refuses a valid claim

I purchase an extended warranty for a 2018 Camaro SS Convertible and when moving parts of the convertible top broke, they lied, said they were "Trim Pieces" and refused to pay for the repairs. Additionally they refuse to supply a complete parts list of covered and non-covered parts. This allows their compliance to be totally arbitrary..

User's recommendation: Run. Hide. Only buy new and only accept a manufacturer's warranty.

View full review
ID
#2427061 Review #2427061 is a subjective opinion of poster.
Loss
$812
Preferred solution
Full refund
New Reviewer

Tire repair

was very happy with your coverage of the tire replacement.
View full review
ID
#1505686 Review #1505686 is a subjective opinion of poster.
Location
Buckeye, Arizona
Reason of review
Good customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article