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Fidelity National Financial

Fidelity National Financial Reviews

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What is your customer experience with Fidelity National Financial?

Fidelity National Financial Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fidelity National Financial has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a 100% unfavorable rating distribution; reviewers cite high price level concerns.

Positive Feedback

No positive experiences are reported in the provided Fidelity National Financial reviews.

Negative Feedback / Risk Areas

  • Customers report pulled credit without consent and difficulties reaching customer service.
  • Complaints about billing practices and fees tied to check handling and Gold Status membership.
  • Issues with check verification, alleged discrimination, and lack of timely refunds or dispute resolution.

Key Takeaways for Future Customers

  • Review Fidelity National Financial customer complaints before using check services or signing up for membership programs.
  • Monitor accounts closely for unexpected credit pulls and billing or refund issues and document attempts to reach support.
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Felita L Hfa

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Verified Reviewer

Pulled credit without my concent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Pulled credit without my concent.

Unable to reach anyone to report this. I have been calling for an hour.

Preferred solution: Hard Inquiry removed from my credit that I did not consent to.

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OhHellNo P

Certegy Inc a div of FNF Jacksonville Florida

AI Highlights
  • - Target wouldn't take a check; debit card was accepted.
  • - Certegy flagged my check as high risk.
  • - Gold Status needs personal/bank details and adds a per-check fee.

Went to Target. Have a good checking account (+1,000$) was told I couldn't write a check there, but they accepted my debit card (!!! which I can cancel the transaction on if I wanted.)

Called Certegy was told my check matched "certain criteria" and made it a "risk" because (get this) "I haven't payed with a check at any of their vendors in the past" therefore, I cannot use a check at all, unless I sign up for their "Gold Status" membership.

BEFORE YOU SIGN UP FOR GOLD STATUS, PLEASE READ THIS ARTICE AND PAY ATTENTION TO THE LAST PARAGRAPH ON THE FIRST PAGE!!!

The article states:

Certegy Gold applicants have to provide detailed information about themselves, their employers, and their bank, including a voided check. Gold status doesn't cost anything, but members agree to pay a service fee to Certegy each time they write a "dishonored check."

Why do I have to provide them with all the information my Financial Institution already has on file? What would happen if someone would *** into their system? I'm sorry, but the less people that have access to my personal information, the better. Another red flag was the agreement to pay a service fee to Certegy each time a check is dishonored. Hello? Why would I want to give them approval to charge me service fee whenever they decide to "dishonor" my next check? They are the one's that decide to honor or dishonor checks and that's money in their pocket at my expense.

This is a disgusting form of discrimination and it needs to stop.

I am calling for a Boycott of all the merchants that use certegy check systems, including;

Target

Home Depot

Sears

Bed Bath and Beyond

K-Mart

Helzberg Diamonds

Sally's Beauty Supply

Game Stop

Aeropostle

Walgreens

Staples

Piggly Wiggly

TJ MAXX

NTB

Kohls

Macys

Dillards

Best Buy

Circuit City

Albertsons

Goodys

Home Depot

Radio Shack

Petsmart

Garden Ridge

Amazon.com

Wal-Mart

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