
Fidelity Communications
Fidelity Communications Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fidelity Communications has 3.5 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Customer service and Website. The price level of this organization is medium according to consumer reviews.
Speechlessness
I had a total laryngotomy(I cant talk). With Fidelity there is no other way to communicate with them except by phone.
So when they dropped their internet, I was left in the cold as to how to switch from Fidelity to Gmail. They discriminate against the speechless.
Pleased With Customer Service
I had a great experience with Andy in California. I reached him via the Fidelity Communications site suggestion to call the HELP DESK.
He was very knowledgeable, polite, kind, and patient.
He resolved my problem. I am not a tech person and very much appreciate his help.
I contacted the Help Desk because I needed to change my email/webmail password. It was being used to send SPAM email. Several days ago, today's date is 2/4/24.
I received a Spam email FROM me
To me.
Earlier, numerous tines, I received the same message using different email senders addresses not mine. Upon receiving the email /webmail supposedly FROM me TO me, I realized it was time to change passwords.
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