Fidelity BankComplaints and Reviews

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Branch manager at canton rd location has very bad customer service skills and very rude please replace asap need caring respectable help.

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Wow. These guys are the worst to deal with. They will scrutinize the *** out of you from day one and they will NOT allow you to make a minor mistake even if you fix things quickly! They will fee the *** out of you in every way they can. Our mortgage has increased and we're always on time. They always pull *** where you send the check to them around the 1st of the month and they won't cash it til around the 15th. We all know that's the due date.... Read more

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just paid 59 payments on an auto loan. all payments were made two weeks before due date. payment coupon #60 did not have an amount due nor a due date as had the first 59 payment coupons. i assumed that i must had given the toyota dealership the first payment whebn i purchased the automobile. i received a phone call advising that my account was past due. i called fidelity bank (also known as lion bank) and asked for an explanation. i spoke with... Read more

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keep having issues with card from fidelity that I never got to use and then Citibank's as well Citibank card I have written them and everything I have contacted our government, etc. etc. I need my money My money is nothing to be fooled around with Public assistance card still says 0.00 At end of the day I want my money this *** is not a joke I'm not playing no games frfr I want my money I hope something can get worked out asap cause idk... Read more

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I have been asking since long that I needed a certified title and a letter of authorization to register my vehicle in New york state. The guy told me that he would send me and I would receive in 2-3 days. I never received them. I again contacted them and the guy who was on line told me that I need to send them a written request. What a disgusting way to fool the customer? I have been requesting for those documents since long and they have... Read more

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