My mother has a auto loan from fidelity bank and not once but twice they took money out of her account when they have already received the payment. A representative named frida called explaining they didn't have the payment which my mother had a conformation number...Read more
Wow. These guys are the worst to deal with. They will scrutinize the *** out of you from day one and they will NOT allow you to make a minor mistake even if you fix things quickly! They will fee the *** out of you in every way they can. Our mortgage has increased and...Read more
just paid 59 payments on an auto loan. all payments were made two weeks before due date. payment coupon #60 did not have an amount due nor a due date as had the first 59 payment coupons. i assumed that i must had given the toyota dealership the first payment whebn i...Read more
Fidelity Bank Customer Care Review
by isledy #973008
This is the worse bank I have ever had, the worst customer service especially in collections, they provided the worse information. I would never want to have this bank in my life.
Fidelity Bank Manager Review
by anonymous #949671
Branch manager at canton rd location has very bad customer service skills and very rude please replace asap need caring respectable help.
keep having issues with card from fidelity that I never got to use and then Citibank's as well Citibank card I have written them and everything I have contacted our government, etc. etc. I need my money My money is nothing to be fooled around with Public assistance...Read more
I have been asking since long that I needed a certified title and a letter of authorization to register my vehicle in New york state. The guy told me that he would send me and I would receive in 2-3 days. I never received them. I again contacted them and the guy who...Read more