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My mother has a auto loan from fidelity bank and not once but twice they took money out of her account when they have already received the payment. A representative named frida called explaining they didn't have the payment which my mother had a conformation number...
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Wow. These guys are the worst to deal with. They will scrutinize the *** out of you from day one and they will NOT allow you to make a minor mistake even if you fix things quickly! They will fee the *** out of you in every way they can. Our mortgage has increased and...
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Anonymous

Anonymous iwillaccepttenthousanddollars

just paid 59 payments on an auto loan. all payments were made two weeks before due date. payment coupon #60 did not have an amount due nor a due date as had the first 59 payment coupons. i assumed that i must had given the toyota dealership the first payment whebn i...
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1.0
I liked
  • Frustrated
I didn't like
  • Customer service and inability to explain their error
#788186
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Fidelity Bank Customer Care Review

#973008
1.0
This is the worse bank I have ever had, the worst customer service especially in collections, they provided the worse information. I would never want to have this bank in my life.
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Fidelity Bank Manager Review

#949671
1.0
Branch manager at canton rd location has very bad customer service skills and very rude please replace asap need caring respectable help.
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keep having issues with card from fidelity that I never got to use and then Citibank's as well Citibank card I have written them and everything I have contacted our government, etc. etc. I need my money My money is nothing to be fooled around with Public assistance...
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1.3
I liked
  • Card color
I didn't like
  • Not receiving money
#675582
Reply to reviews
I have been asking since long that I needed a certified title and a letter of authorization to register my vehicle in New york state. The guy told me that he would send me and I would receive in 2-3 days. I never received them. I again contacted them and the guy who...
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Kelseysal

Kelseysal I agree with you they have fraud my mother who is elderly... I have talked to 10 different people they do not know how to solve their own mistakes and ask you what they should...

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