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Fritz Heating & Cooling - Failure to honor their contract

As part of their contract, they agreed to providing us with two WI-FI 9000 thermostats. Instead we were given two older used mismatched thermostats. Also, in the contract it states we are to receive 1 year of service for free. We have emailed and called the company numerous times without them getting back to us. We would like Fritz's Heating and Cooling to replace the old thermostats with two new WI-FI 9000 thermostats and to service our system for the 1 year period, as agreed to in the contract. Also, since the installation we have had two companies come out to service our heat. We would like that $180 back as well.
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1 comment

Thanks for your comments, I will look someplace else...don't want to deal with the headaches...

#590724 Review #590724 is a subjective opinion of poster.
Fairfield, Connecticut
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

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