FGO Logistics Reviews
FGO Logistics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FGO Logistics has a 1.3 star rating from 3 reviews. Consumers report failed deliveries, long delays, no phone contact, poor communication, and dissatisfaction with customer service and exchange, refund and cancellation policies; reviewers note high price levels and that the company handles delivery of goods for retailers.
Key Takeaways for Future Customers
- Expect delivery delays and limited tracking updates when reading FGO Logistics reviews.
- Prepare for challenges reaching customer service by phone and resolving scheduling quickly.
Negative Feedback / Risk Areas
- Repeated customer complaints about missed or refused deliveries and rude phone interactions.
- Poor communication and unreliable scheduling can affect large purchases and appliance delivery.
Positive Feedback
Some customers confirm the company does deliver goods when issues are not present.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FGO Logistics has a 1.3 star rating from 3 reviews. Consumers report failed deliveries, long delays, no phone contact, poor communication, and dissatisfaction with customer service and exchange, refund and cancellation policies; reviewers note high price levels and that the company handles delivery of goods for retailers.
Key Takeaways for Future Customers
- Expect delivery delays and limited tracking updates when reading FGO Logistics reviews.
- Prepare for challenges reaching customer service by phone and resolving scheduling quickly.
Negative Feedback / Risk Areas
- Repeated customer complaints about missed or refused deliveries and rude phone interactions.
- Poor communication and unreliable scheduling can affect large purchases and appliance delivery.
Positive Feedback
Some customers confirm the company does deliver goods when issues are not present.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Delivery
They lost my table and did not deliver. Now im stuck waiting for warehouse searches. Very dissatisfied and angry.
They forgot to load my table and didn't deliver it. I can't get a hold of anyone to rectify and deliver this item asap.
- You deliver
- Can not reach anyone on the phone
Preferred solution: Deliver product or service ordered
User's recommendation: Hard to get in touch with and you don't return phone calls.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Delivery status
- - Delivery is taking a long time and items have not arrived.
- - The website is not updated; no correspondence, and Feb 20–27 delivery didn't happen.
Don't order furniture from a company if FGO are their delivery company. Horrible experiences
It's taking a long time to get my items. The website is not updated, and I didn't receive any correspondence from anyone.
I am dissatisfied, and now it's taking a while to get my items after calling to schedule delivery.
I was originally told delivery would have been between Feb 20th and Feb 27th. That didn't happen.
- You deliver
- Poor communication
- Never on time
Preferred solution: Deliver product or service ordered
This delivery company refused to deliver our order
- - Delivery for Home Depot did not arrive; we waited.
- - They refused redelivery, hung up, said we weren't home, and Brian refused to escalate.
Sorry, this is FGO Logistics. Home Depot let me know that the rep gave me the wrong name!
This company makes deliveries for Home Depot. We went and purchased multiple appliances for a new home.
The total was thousands of dollars. The delivery was scheduled for Wednesday afternoon. We took time off of work and waited in the window watching for the truck. They didn't show up.
When we called them, they hung up on us repeatedly and told us they knew we were not actually home. Maybe they went to the wrong house? A guy named Brian refused to let us speak to anyone else and refused to help us. He said he had no supervisor.
They refused to redeliver the item again until it would fit in their schedule and told us we were liars. We had already waited for a week for the delivery and could not wait another week. The service was unacceptably rude. We had to cancel our Home Depot order because they refused to deliver it.
This delivery service is a sure way to lose business. We will never do business with Home Depot again due to them.
Preferred solution: Deliver product or service ordered
Companies Similar to FGO Logistics
Airmee
“I've been trying to contact them via live chat, but the bot just cuts off the chat before you have a...“
Limousine Express
“For 2½-hrs I've been trying to connect with 4 Bus Lines nearest fo Santa Ana-Vegas I Was Told U Don't!...“
ECMS Express
“Can I get an update on my package? I've been calling all day and nothing. The screens on the trackers...“
Salt Lake Express
“Not a pleasant shuttle ride from Hampton at Sunriver to Vegas airport. No help getting in or out of...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation