Kewon Cgn

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Verified Reviewer
| map-marker Walnut, California

My Vouchers are not working

Fever Patrol - My Vouchers are not working
Fever Patrol - My Vouchers are not working - Image 2
Fever Patrol - My Vouchers are not working - Image 3
Paid for two tickets and had difficulty with dates and times. When contacting Fever I was given Vouchers and they are not allowing me to use the voucher on two tickets. Also I try to contact Fever through the app, and they have removed my ability to text or call on the app. APnly email, and its taking weeks to respond
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User's recommendation: Don’t use Fever for tickets, HORRIBLE customer service

Shirley B Cvu

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Verified Buyer
|

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Verified Reviewer

I bought Fever Patrol August 2, through PayPal. When I received the unit, it did not work. I have contacted through messenger and have discussed the issue over 8 times. Cannot get a refund details.

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I bought Fever Patrol August 2, through PayPal. When I received the unit, it did not work. I have...
I bought Fever Patrol August 2, through PayPal. When I received the unit, it did not... - Image 2
I have asked for a refund, their response was to sell me one at 30% off. I want to return it and get a $48.94 refund. They will not tell me what I have to do to get a refund. 8 conversations with them. Not resolved. Have turned this over to PayPal for resolution.
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Loss:
$50
Cons:
  • Did not work

Preferred solution: Full refund

User's recommendation: Do not buy.

Anonymous
map-marker Newark, New Jersey

Was asked

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DonNever got return phone call from Fever Patrol to find out HOW TO CANCEL ORDER THAT WAS MADE IN ERROR . Call or txt us at 973 960 **** or email bnovak004@***.com discuss .
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User's recommendation: Undetectable and un responsive company , stay away .

Jeanne K Zps

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Verified Reviewer
| map-marker Morrisville, Pennsylvania

Trying for two months to return this item, doesn't work.

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I purchased the thermometer while we both had Covid. It never registered above 97.5. When I asked about returning it, they kept sending me emails saying my order was delayed. Then when I thought I finally got through to one person, they said they would reship for free. I don't want another one, this is the second brand of this type of thermometer that reads low all the time. I bought this online and paid with my credit card so no receipt to send. I did copy my transaction but when I tried to load the page it said you don't support that.
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Loss:
$49

Preferred solution: Full refund

User's recommendation: Be aware if you have a problem you will probably get no satisfaction from them.

Kalum Vgq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Atlanta, Georgia

Service

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Fever Patrol - Service
Ticket exchange for date due to emergency that can not be helped. Would like this to be taken into consideration. I have purchased two tickets. I can show a written doctors not if need be
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User's recommendation: Poor

Ellison Que

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Verified Reviewer
| map-marker Brooklyn, New York

Ticket

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Ticket, I never got e-mail They are so unprofessional, unattended, reckless. They know nothing about customers service. There is no refund ticket, if you purchase the ticket, your lost , they do not return the money. Its the worst company ever to purchase tickets, reconsider it or think twice , before your purchase it .
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Laurie L Xqk

Checking on reservations Ordered 2 tickets in DC

I want to confirm our reservation for 2 tickets on November 27 at 7:30PM Thank you for your help! I have not received a email confirmation
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Preferred solution: Confirm ticket purchase

User's recommendation: U

Anonymous

Info bout tkts 4 van gogh exhibit in nyc

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On 8/17/21 I purchased 1 adult admission tkt 4 The Immersive Van Gogh Experience exhibit, after receiving an email from Fever app, promoting this show, 4 $36 + $5 svc fee = $41. It was only after purchasing the tkt was I informed that I had 2 attend @4:30pm[a 1hr. Time slot]the next day 8/18/21, wen I was lead to believe it was a virtual tkt, purchased on my fone, thru their app &;;;;;; was valid for the duration of the exhibit, which turned out not 2 b the case, & I was mislead, spending $41 4 nothing. exhibit the
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Anonymous
map-marker Las Vegas, Nevada

Scammed

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Tried to purchase product. Two attempts dropped from screen after inputting credit card info, with no order confirmed. Called Customer Service 3 times, they put me on hold 5 minutes then hang up. E Mailed Customer Support 3 times for assistance with order they did not respond. My order was for $128 they charged Credit Card $699. DO NOT TRUST THIS COMPANY THEY ARE CHEATS.
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User's recommendation: Do not buy Fever Patrol Touchless Thermometer.

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