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I bought Fever Patrol August 2, through PayPal. When I received the unit, it did not work. I have contacted through messenger and have discussed the issue over 8 times. Cannot get a refund details.

I bought Fever Patrol August 2, through PayPal. When I received the unit, it did not work. I have contacted through messenger and have discussed the issue over 8 times. Cannot get a refund details.
I bought Fever Patrol August 2, through PayPal. When I received the unit, it did not work. I have contacted through messenger and have discussed the issue over 8 times. Cannot get a refund details.
I have asked for a refund, their response was to sell me one at 30% off. I want to return it and get a $48.94 refund. They will not tell me what I have to do to get a refund. 8 conversations with them. Not resolved. Have turned this over to PayPal for resolution.

User's recommendation: Do not buy.

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ID
#3952172 Review #3952172 is a subjective opinion of poster.
Cons
  • Did not work
Loss
$50
Preferred solution
Full refund

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New Reviewer

Trying for two months to return this item, doesn't work.

I purchased the thermometer while we both had Covid. It never registered above 97.5. When I asked about returning it, they kept sending me emails saying my order was delayed. Then when I thought I finally got through to one person, they said they would reship for free. I don't want another one, this is the second brand of this type of thermometer that reads low all the time. I bought this online and paid with my credit card so no receipt to send. I did copy my transaction but when I tried to load the page it said you don't support that.

User's recommendation: Be aware if you have a problem you will probably get no satisfaction from them.

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ID
#3767002 Review #3767002 is a subjective opinion of poster.
Location
Morrisville, Pennsylvania
Loss
$49
Preferred solution
Full refund
New Reviewer

Service

Fever Patrol - Service
Ticket exchange for date due to emergency that can not be helped. Would like this to be taken into consideration. I have purchased two tickets. I can show a written doctors not if need be

User's recommendation: Poor.

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ID
#3396143 Review #3396143 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Ticket