Fetch TV
Fetch TV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fetch TV has 2.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Fetch TV to a friend or colleague.
- Rating Distribution
Pros: Can find most things i need.
Cons: Dropouts every time i use it.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fetch TV has 2.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Fetch TV to a friend or colleague.
- Rating Distribution
Pros: Can find most things i need.
Cons: Dropouts every time i use it.Recent recommendations regarding this business are as follows: "Will tell everyone not to buy one.", "Beware of fetch tv", "Do Not Buy any Fetch product.", "Was great until their updates render them useless!", "Yes we would recommend this service to family and friends.".
Consumers are not pleased with Diversity of Products or Services and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Sapporo, Hokkaido
Have a box and can not activate
Extremely mad with Telstra flying to me and extremely angry with fetch cause I feel like I've been completely ripped off.
User's recommendation: Will tell everyone not to buy one.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Fetch dishonesty
It was a misunderstanding.
Not be dishonest! Tell truly how it is, no crap.
I don't trust Fetch at all. Fetch is so dishonest, so be aware, consumers. Fetch tells lots of lies, so be aware. I sent my mighty box back to Fetch as it had stopped working.
They told me they received it back, promises of a refund, 6 weeks ago. Peter
Preferred solution: Full refund
User's recommendation: Beware of fetch tv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wollongong, New South Wales
Resolved: Fetch gr8
Company fixed the issue and I have been provided with full refund. Full refund. Enough questions.
It was my fault fetch had refunded me,I feel a dickhead..sorryPeter,I feel very bad,i was not told by fetch that they had refunded me
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
Fetch absolute mini will not connect and you are unable to contact anyone for help.
Do not buy this product, there is no way to contact them if an issue arises.
Worst company I have ever had the displeasure to buy their product from. Recommend no person buy their products and I will put this on Facebook.
Bogus phone numbers. Unable to contact any one for help.I bought the unit from Telstra and the wrote their hands off the unit if anything goes wrong and expects the customer to chase up Fetch. Very poor service on behalf of Telstra and Fetch.
User's recommendation: Do Not Buy any Fetch product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdates cause box to fail.
Fetch TV sent an update to our set-top box and it has rendered our machine useless. Fetch technicians tried to help via emails and were quite helpful until they weren't.
Their last email basically told us the box was out of warranty and the update wasn't available until after our initial email! What! So they explained it's a hardware NOT update issue. We have witnesses that saw on screen Batemans Bay update 4.1.4 when I first contacted them via email on the 10/02/25.
It's disgraceful!
To have the ability to send updates to Fetch box customers that mess up their perfectly working machine and not take responsibility! I'm not the only one, we're really pissed!
Preferred solution: A replacement would be good.
User's recommendation: Was great until their updates render them useless!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
Cancellation
I would like to cancel our Fetch subscription please
Denise Williams
041009****
We have a direct debit payment each month.
Please acknowledge this email
Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
Friendly and issues solving
friendly , flexible, patient on several troubleshootings to solve the problem! instructed customer step by step to reset or fix the errors.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Fetch not working on SBS or Britbox
I have contacted SBS who say to contact the internet provider who say to contact you at Fetch .Aparently Dodo no longer have an account with you however Stan and Netflix is still working through their box , I got onto technical support but apparently only people who use iinet can get the fetch box fixed ...what is going on there must be millions affected.SBS SAY Unfortunately, there is currently a subset of users who are encountering a login fault loop on the SBS On Demand app on Fetch TV devices. Our Fetch partners have confirmed upcoming release 4.1.3 will directly address this issue.
For Fetch Retail customers only, you can click here to contact Fetch and request the new build.
In the subject line of the email, be sure to quote IPTV-50550 so that your email is directly shared with the appropriate teams at Fetch. Please ensure you share a description of the issue in your request.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Resolved: FIX MY FETCH
Company fixed the issue and I have been provided with apology. factory rebooted the fetch box then applied an application code from Dodo ,then re signed into each and every app
WHAT SERVICE I CAN'T REACH ANYONE THEY REFER BACK TO dODO
SBS and BritBox are not working. SBS can't fix it, Dodo can't fix it, and the tech support is only provided for iiNet customers.
- Can find most things i need
- Dropouts every time i use it
Preferred solution: JUST FIX MY BOX SO I CAN WATCH THE CHANNELS I HAVE SUBSCRIBED TO
Sydney, New South Wales
Fetch is hiding a contact number to cancel being with Fetch.
Fetch need to have a direct phone number to cancel. Seems like it is not anywhere on Google to find it anywhere but if you join with other companies and not Fetch themselves it's easy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
No help
Problem with free to air channels not showing since moving house. Hence cannot record programs.
Fetch have offered solutions when I tell them they were to no avail I only received automated response.
Perth, Western Australia
Account has been changed, was prompt to have it solved.
Our account number or should I say the payment to Fetch has changed. We had to get a new card, because we had been scammed.
So we had to wait for a new card to arrive . So we now need to let you know the new number to have our payment to come out. So if you can please contact us on 040986**** we can give you the new details. We are not computer savvy so am unable to do it on our smart TV.
Its smarter than us. So need to try another way of sorting this out.
Kind regards,
Helen & Gary Cunnold.
User's recommendation: Yes we would recommend this service to family and friends.
Perth, Western Australia
Because it is so hard to just contact fetch to change account for payment. nothing is easy
The account that payment used to come out of has been scammed
. So have had to cancel that account and reopen a new one. So have been trying to contact Fetch or Netflex to give the new account to, so we dont loose our service.
User's recommendation: Make sure you get all the contact details for future reference. Because its not so easy when you have an issue with payments.
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