Skip to content
Festival Foods

Festival Foods

www.festfoods.com
What is your customer experience with Festival Foods?

Festival Foods Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Festival Foods has a 2.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Recent comments mention lost rewards, coupon restrictions, app support problems, and unanswered calls.

Key Takeaways for Future Customers

  • Check Festival Foods reviews for reports about rewards and app issues before relying on digital coupons.
  • Expect medium price level and value location and discounts.

Negative Feedback / Risk Areas

  • Frequent customer complaints about customer service not answering calls.
  • App and rewards glitches causing lost gas points and login resets.
  • Coupons limited by store location and text message alerts for liquor sales failing.

Positive Feedback

Reviewers value the store location, discounts, and special offers.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
store liquor department service items department message liquor alerts messages sales
Filter review
Sort by
Anonymous
map-marker Wausau, Wisconsin

Coupon issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • I live about 1 mile from the Weston, WI store.
  • There are 3 Pick n Save stores; coupons can be used at any of them; I will not drive 6 miles.

I live a mile away from the store in Weston wis. I get coupons that say Wausau store only.

That is six miles.

There are 3 pick n Saves and I can use coupons at either of the three. I will not drive 6 miles.

View full review
Anonymous
map-marker Chicago, Illinois

App support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

App said that I should update. Lost my rewards gas points.

Had to create a new login password. VERY UPSETTING.

User's recommendation: Get my rewards back

View full review
Alan H Shf
map-marker Neenah, Wisconsin

Text message alerts

Why doesn't customer service answer your calls? Calling about how to get notifications (text messages) on special sales in the liquor department and store items on your phone.

Preferred solution: Information on how to get alert messages on your phone for special deals in the liquor department and store items

User's recommendation: Don't bother calling customer service cause they don't answer your calls!

View full review
Donna R Lpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Customer asks about using United Healthcare card.
  • Staff says there is no pharmacy, customer notes Dollar General accepts it and would shop here more.

I just contacted your store again, wanting to know about the United Healthcare card. They gave me the excuse that you can't use it there because you don't have a pharmacy.

That is not true; you do not have to have a pharmacy, as even Dollar General has the opportunity for you to use that card.

I wish you did; I would shop at your store more. Thank you.

Cons:
  • No united healthcare use

Preferred solution: Nothing

View full review
1 comment
Guest

Why do you keep calling? Just go to the store and use the benefits card.

Anonymous
map-marker Neenah, Wisconsin

Text message alerts for liquor department sale items!

AI Highlights
  • Daughter doesn't receive liquor sales alerts.
  • She wants to know how to enable the alerts; store management attempts haven't worked.

My daughter doesn't get the sales

Message alerts for the liquor department and she would like to know how to go about to get the alerts!!! She tried numerous time by store management on how-to get the alert sales messages but nothing seems to work for her!! She's kinda discussed.and I'm getting tired of getting the run around and not being able to talk with someone on this who would be able to help y

View full review
Yuri Bsa

Cart accident in parking lot

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Call me back .I need to talk and send a email to address the issue thanks.???claim person they gave me does not answer and doesnt call back that is poor service.

User's recommendation: Talk to a person

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article