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We purchased an owner vacation package. Our vacation is scheduled for June. My husband has been diagnosed with cancer and is having treatments at this time. When I called to cancel my reservation I was told that owner vacation packages are not refundable at all. She...
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Anonymous

Anonymous Good luck with getting out. I would if I could, but spent $11,000+ in 2014. They gave me a gift card for a free visit to Orlando. When I finally took the opportunity to loo...

1.0
I didn't like
  • Customer service
  • Booking policy
  • Time wasted on phone lies
#846563
Reply to reviews
I have owned with Festiva for over 10 years. I have had nothing but good responses to reservation requests. I have found the customer service representatives to go out of their way to accommodate my vacation requests. Like any time share/vacation club it is always...
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Anonymous

Anonymous Bogus review posted by employees of Festiva no doubt!

4.5
I liked
  • Professionalism
I didn't like
  • I liked everything
#843340
Reply to reviews
My wife and I took a tour in charleston and found it quite nice. The girl that took care of us and was very informed, you could tell she had a ton of training. I highly recommend festiva. We purchased and look forward to having a life of vacations together. I think...
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Anonymous

Anonymous Yes that is what we thought to until we found out we were lied to and it has been 2 years we have been unable to use our points. We even rolled points to RTX and still unable ...

Iggyearl

Iggyearl You found a complaint site to praise a company you have no experience with. All because a salesperson was nice to you. Good luck with your following visits. And, I don't th...

#837428
Reply to reviews

Festivas Peppertree Atlantic Beach Resort Review

#687238
1.4
Exchange my resort on cape cod Ma to stay at pepper tree NC Atlantic Beach for a week. Went to a hotel after one night, Dirty, run down, and 2/3 thirds of the place has been condemned by the county.
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Festiva Vacation Ownership Review

#679972
1.0
Trying to book reservations less then 30 days out to cut point usage in half. Festiva says there is nothing available in the resorts. I call resorts directly and they co firm there are rather a few openings for the weeks i want
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Timeshare Review

#658032
4.1
Festiva time share is the biggest waste of time and money. They only have a handful of rooms and VERY LIMITED TIMES don't waste your time or money
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Timeshare Review

#523928
Help! How do I get out of this contract? We have never used our timeshare because we could never book anything. I just want out. Owned for 3 years for nothing
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My Wife and I both fulfilled our commitment to the hour long presentation and decided shortly after that the program was not for us because we had reasonable concerns about the program in part to the previous reviews submitted online and then the pressure began for us...
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Anonymous

Anonymous Your mad because you got something for free? Then you get on the Internet and complain about getting things for free. Just because you can't afford to buy doesn't mean it's n...

Iggyearl

Iggyearl The people of Charleston ought to throw Festiva out. They pester people on the streets constantly. All for a timeshare tour. I can't believe they get away with it.

lol... thats funny, my wife and I just went to Charleston, SC for the first time and had Cleveland as our rep. He was nice and charismatic, but its quite obvious they want money. The numbers didn't add up correctly and when i mentioned that i wanted to look up reviews...
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Anonymous

Anonymous I worked for Festiva. It IS A SCAM!

Anonymous

Anonymous The numbers didn't add up because You couldn't afford it. Mooch.

We were also conned into points system and 7,500.00 upgrade. And now we're in worse than ever program. Maintenance fees are double from what we were told. We have been owners for almost 20 years and really just want our money back. We will also report this scam to...
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We were offered a free carriage tour, harbour tour and $25.00 restaurant voucher for 90 minute presentation starting 11:00 am and lasted 3 hours. Three speakers, brief tour of Church St Inn, intense sales pitch with extra incentives. We asked to see the complete...
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After some research I finally found a way out. If you want you money back just call this number 1-877-5-NO-SCAM.. Dont believe me? Just visit this website thats through the Better Business Bureau BBB. You can read all about the settlement and how to get your money...
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1.1
I liked
  • Parking
I didn't like
  • Everything
#816012
Reply to reviews
Recently spoke with an employee that is high up in the company (corporate level) who said they are in the process of being bought out.Apparently with all the complaints and allegations they cannot afford to keep up the charades. This will give them the opportunity to...
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Anonymous

Anonymous Who did you talk too? Did they say who was looking to buy Festiva?

Just found my fee billing from 2015. New fees for one resort have increased by 29.5% in one year. This company is a rip-off organization just like KGI. DO NOT GET INVOLVED IN ANY WAY. NO SAVINGS WHEN ALL COSTS ARE INCLUDED. We have dealt with a number of other...
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Anonymous

Bob If you want a refund go to the BBB website and click link on the class action law suithttp://www.ncdoj.gov/getdoc/9648011d-9160-4f41-9107-73f9212fbb87/12-29-15-NC-Settlement-a...

Anonymous

Anonymous Festiva is in the midst of being bought out by another company as we speak. I would sell it before that happens or expect another hike!