Enora H

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Verified Reviewer
| map-marker Paros, South Aegean

Bateau annulé, demande de remboursement

Ferryhopper - Bateau annulé, demande de remboursement
Ferryhopper - Bateau annulé, demande de remboursement - Image 2
Ferryhopper - Bateau annulé, demande de remboursement - Image 3

Nous devions prendre un bateau de Paros à Milos, mais le transport a été annulé suite à des raisons météorologiques.

Nous n'avions donc jamais pu prendre ce bateau, c'est pour cela que je demande un remboursement au plus vite.

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Loss:
$159
Pros:
  • Site qui compare les transports

Preferred solution: Full refund

Diane M Glo

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Verified Buyer
|

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Verified Reviewer

Extremely unsatisfied with our booking to Almafi Coast

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Ferryhopper - Extremely unsatisfied with our booking to Almafi Coast
Ferryhopper - Extremely unsatisfied with our booking to Almafi Coast - Image 2
Updated by user May 09, 2024

Were notified refund for trip from Almafi coast but not for Sorrento to Almafi

Original review May 09, 2024
On the day of our booking May 1,2024,we were told that our return trip was going to be cut short by 90 minutes after we all had paid 18.00 extra to extend our time on the Almafi Coast.
Then after we shortly left the port, the waves and sea were so rough that many passengers were sick and vomiting. The ferry Should have never left the port.

We never arrived at the Almafi Coast, instead we docked at Salerno and was driven by bus back to Sorrento after waiting for a bus for over one hour. We feel we should be refunded for the entire booking including our departure to the Almafi coast not arriving at the location we booked for, and felt we were put in danger after leaving the port in Sorrento
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Loss:
$98
Cons:
  • Difficulty receiving refund for departure to the almafi coast

Preferred solution: Full refund

User's recommendation: Check the weather conditions and sea conditions before you book

ONILLON J

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Verified Reviewer
| map-marker Angers, Maine-Et-Loire

DEmande de remboursement de billet annulé

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Bonjour

J ai annulé 2 reservations de voyage Ferryhopper

Numero FH41OX3393VC et FH66ST5903AS autour du 25 avril--Annulations réalisées avec succés

Je n ai pas encore recu le remboursement

Pouvez vous me dire quand ce remboursement aura lieu?

Merci d avance

Jean Claude ONILLON

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Theresa P Fro
map-marker Piano Di Sorrento, Campania

I tried to contact them for 6 hours. Ruined my entire day. Submitted two tickets , called with no one to pick up. It was just awful.

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My entire day was ruined. Our ride never came, it was canceled. So I lost money and then I could not cancel my return ticket.

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Loss:
$150
Cons:
  • You are not able to speak to speak to an agent

Preferred solution: Full refund

User's recommendation: Do not use them.

Andrea C Lbx

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Verified Reviewer
| map-marker San Diego, California

Speak to someone about not receiving refund

I received an email this morning stating that a refund has been initiated and the necessary documents will follow soon. Thank you for your help as they weren't responding to emails.

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User's recommendation: Use this site if you don't get email responses

Jaylenne Jcj
map-marker Poitiers, Nouvelle-Aquitaine

I don't receive my reservation

I did not received my reservation for 3 persons : Dodekanissos kos-patmos on the 13rd of July. 15h55.

Name: Navarro and Beal. I did it from my application Anne Marie Ladoues

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Anonymous
map-marker Hialeah, Florida

Change itinerary

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There was no communication.

We try to change our tickets for a later time and we were not able to do it or get in touch with anyone. We lost our money for those tickets and had to pay for replacement tickets!

We would like a refund!!

6 tickets in total for a trip to Aegina

Ferryhopper confirmation FH68CR2916VJ

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User's recommendation: Buy tickets at the counter!!

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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