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I have been a customer with Ferrell gas in Campbellsville for about 10 years. I have been calling daily for information about a delivery date for my completely empty tank. I placed my order on December 10th. 4 days later all they can tell me is that delivery will be by...
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1.7
I didn't like
  • Delivery service
#973063
Reply to reviews
I ordered propane on 07/20/16, and asked them to fill the tanks. I use the propane for my swimming pool and hot tub. They came out on 07/27/16 and filled the tanks. I was not home, and the tanks were empty, so after filling the tanks, they shut off the propane,...
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Anonymous

Anonymous The technician is not allowed by protocol to turn on the gas after he has completed a leak test when the customer is not home, this is due to not knowing what appliances the c...

1.0
I didn't like
  • Inability to use product
  • Delivery service
  • Customer service
#891044
Reply to reviews
Ferrellgas is a bunch of *&$%ing thieves. Every year I have to go through some sort of BS with them. Have never had a year where I wasn't overcharged, charged for B.S. tank tests, or double charged for tank rental fees. If it wasn't for the fact that my local propane...
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#811751
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Ferrellgas Propane Tank Refill Review

#1005724
1.0
Delivery I paid over a week ago for propane and still don't have it.. This is insane.. This company is horrible
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Ferrellgas Propane Review

#793697
Put me and my family in a very dangerous situation. I got gas and the driver didnt shut off the intake valve. So for ten days i had 300 galloons of gas leaking out. Couldve blew for over ten days. But whats sad is not even corporate office cares that this happened. Never returned my call. Myself and my family couldve been blown up anytime in ten day stretch. Bad company.
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Other Product Review

#763816
1.0
How do these rip off artists stay in business.Do not use their service!!You will be very sorry
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Other Product Review

#594227
Absolutely worst service I've ever had. Will be looking into switching companies I would not recommend this company to my worst enemy.
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I am a retired teacher, 92 years of age. I have been with this co.( although it has been sold to a different name) since 1947--69 years. I have always been on budget pay. My house burned in January, 2010 , completely destroyed. I lived elsewhere for a year. In that...
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Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
I did not have a choice when I bought my house 8 years ago as to who supplied my propane. But from the start it's been a horrible experience dealing with Ferrellgas, several missed deliveries resulting in no gas in the lowest temperatures of Winter. After finding out...
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1.4
I didn't like
  • Delivery and customer service
#797681
Reply to reviews
Ferrellgas or best propane are the most crooked propane service their is. Their is a company in my area selling propane for $1.19 a gallon. They tried to charge me $1.72 a gallon. So I called them, asked if they could explain to me why their is a 53 cent difference....
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Heather/Don/Suzanne all worthless.Tried to get a refill in November, 3-4 weeks till Christmas, was told they couldn't. Ate baloney sandwiches for Christmas dinner thanks to them dropping the ball. Tried SEVERAL times to buy a tank from private seller, told on every...
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Ferrellgas is a prime example of a company that takes your money and provides the worst service known to man! They could care less about their customers. It took just about three months to have a tank delivered and filled the first time. Their reasoning was the “truck...
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Anonymous

Anonymous You are SO RIGHT!!! Every word!! We changed providers after the tank they brought ran out. They're service SUCKS HAIRY BALLS!!!!

I AM SHOCKED AT THIS COMPANY!!!!! I am writing to the USA to take this company down!!!! They have stolen over 800.00, for them to co e out between 6 to 8 days. They use a ferrell tester, whhich is bs, and isn't like Ozark propane tester or any other propane tester out...
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Anonymous

Anonymous That's terrible!

I have four children and applied for heap i got my first propane voucher, but ran out of propane today. I recieved my second voucher letter satuarday for $344.00. But unfortunatly its not enough because even with voucher i still have to pay $129.80 to get propane. And...
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Anonymous

Anonymous You can change companies, but good luck getting them to pick up their tank! Mine has been in the yard for 9 weeks!