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I have been a customer with Ferrell gas in Campbellsville for about 10 years. I have been calling daily for information about a delivery date for my completely empty tank. I placed my order on December 10th. 4 days later all they can tell me is that delivery will be by...
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1.7
I didn't like
  • Delivery service
#973063
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I ordered propane on 07/20/16, and asked them to fill the tanks. I use the propane for my swimming pool and hot tub. They came out on 07/27/16 and filled the tanks. I was not home, and the tanks were empty, so after filling the tanks, they shut off the propane,...
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Anonymous
Anonymous

The technician is not allowed by protocol to turn on the gas after he has completed a leak test when the customer is not home, this is due to not knowing what appliances the c...

1.0
I didn't like
  • Inability to use product
  • Customer service
  • Delivery service
#891044
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Ferrellgas is a bunch of *&$%ing thieves. Every year I have to go through some sort of BS with them. Have never had a year where I wasn't overcharged, charged for B.S. tank tests, or double charged for tank rental fees. If it wasn't for the fact that my local propane...
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#811751
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Ferrellgas Pick Up Service Review

Ferrellgas
#1050157
1.0
We got natural gas out at our house so we discontinued the service with Ferrell Gas. They have left the tank out here for over six months. When we all they say that we will see it leave in th next day or so. Lies. I have to get the sheriff after that now.
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Ferrellgas Propane Tank Refill Review

Ferrellgas
#1005724
1.0
Delivery I paid over a week ago for propane and still don't have it.. This is insane.. This company is horrible
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Ferrellgas Propane Review

Ferrellgas
#793697
Put me and my family in a very dangerous situation. I got gas and the driver didnt shut off the intake valve. So for ten days i had 300 galloons of gas leaking out. Couldve blew for over ten days. But whats sad is not even corporate office cares that this happened. Never returned my call. Myself and my family couldve been blown up anytime in ten day stretch. Bad company.
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Other Product Review

Ferrellgas
#763816
1.0
How do these rip off artists stay in business.Do not use their service!!You will be very sorry
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I am a retired teacher, 92 years of age. I have been with this co.( although it has been sold to a different name) since 1947--69 years. I have always been on budget pay. My house burned in January, 2010 , completely destroyed. I lived elsewhere for a year. In that...
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#805438
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Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
I did not have a choice when I bought my house 8 years ago as to who supplied my propane. But from the start it's been a horrible experience dealing with Ferrellgas, several missed deliveries resulting in no gas in the lowest temperatures of Winter. After finding out...
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1.4
I didn't like
  • Delivery and customer service
#797681
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Ferrellgas or best propane are the most crooked propane service their is. Their is a company in my area selling propane for $1.19 a gallon. They tried to charge me $1.72 a gallon. So I called them, asked if they could explain to me why their is a 53 cent difference....
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#788745
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Heather/Don/Suzanne all worthless.Tried to get a refill in November, 3-4 weeks till Christmas, was told they couldn't. Ate baloney sandwiches for Christmas dinner thanks to them dropping the ball. Tried SEVERAL times to buy a tank from private seller, told on every...
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1.0
#781968
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Ferrellgas is a prime example of a company that takes your money and provides the worst service known to man! They could care less about their customers. It took just about three months to have a tank delivered and filled the first time. Their reasoning was the “truck...
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Anonymous
Anonymous

You are SO RIGHT!!! Every word!! We changed providers after the tank they brought ran out. They're service SUCKS HAIRY BALLS!!!!

#777289
Reply to reviews
I AM SHOCKED AT THIS COMPANY!!!!! I am writing to the USA to take this company down!!!! They have stolen over 800.00, for them to co e out between 6 to 8 days. They use a ferrell tester, whhich is bs, and isn't like Ozark propane tester or any other propane tester out...
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Anonymous
Anonymous

That's terrible!

#773859
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I have four children and applied for heap i got my first propane voucher, but ran out of propane today. I recieved my second voucher letter satuarday for $344.00. But unfortunatly its not enough because even with voucher i still have to pay $129.80 to get propane. And...
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Anonymous
Anonymous

You can change companies, but good luck getting them to pick up their tank! Mine has been in the yard for 9 weeks!

#772857
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