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Fern Valley Farms

Fern Valley Farms Reviews

fernvalleyfarms.com
What is your customer experience with Fern Valley Farms?

Fern Valley Farms Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fern Valley Farms has a 3.4 star rating from 2 reviews; consumers are mostly neutral with mixed experiences around product quality and service.

Key Takeaways for Future Customers

  • Reviews note decent product quality and low prices in Fern Valley Farms reviews.
  • Expect shipping issues and long delays without clear communication.
  • Customer complaints highlight poor service but one reviewer reported an acceptable resolution.

Negative Feedback / Risk Areas

  • Repeated shipping errors including incorrect P.O. box handling.
  • Horrible and dishonest customer service and unreliable support.
  • Significant delays and poor tracking communication.

Positive Feedback

Some customers praise product quality and low price, and one reviewer said the company amended a mix-up satisfactorily.

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George W Uvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update to a previous review

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AI Highlights
  • - I communicated with the folks at FVF since my first post and am grateful for their help; a mix-up caused delays, but they amended things.

Since the first post that I made, I communicated with the folks at FVF, and I'm more than grateful for the services they provided. An honest mix-up caused delays, but they went out of their way to amend things.

gw

User's recommendation: Great products!!!

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George W Qop

HORRIFIC WASTE OF TIME DEALING WITH UNRELIABLE COMPANY

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AI Highlights
  • - Order placed Feb 14, 2023 was not sent to the requested P.O. box and was returned.
  • - Repeated attempts failed to deliver to the P.O. box.

Ive had the WORST customer serviced experience of a lifetime, and I will NEVER, EVER, EVER do business with this shady company again.

I originally ordered this product in good faith on Feb. 14th, 2023.

For some odd reason, it wasnt sent to the post office address that I requested. The package was sent back to sender, so I contacted FVF to send the package to my P.O. box address.

For a SECOND TIME, FVF did not send the package to the correct P.O. box address, and the package was sent back to them.

By now, almost three weeks had passed since I originally tried to make my purchase. I contacted them again, and this time, they said theyd send the package free of charge to the correct address.

I just checked the tracking information, and you guessed it; THE PACKAGE HAS BEEN SENT BACK A THIRD TIME; IT WENT TO THE P.O. AND SUBSEQUENTLY WAS ATTEMPTED TO SHIP TO MY HOME ADDRESS!!!

How much shadier can these people be!!! I would have been so much better off finding a reliable vendor.

I cannot get the time back that I wanted to relax with friends and enjoy a good evening buzz.

Deal with these simps at you own risk.

George Walker

Anderson, South Carolina

P.S. In the future, when somebody asks you guys to send something to a P.O.

box address, TAKE THE INFORMATION ABOUT OTHER ADDRESSES OFF OF THE DAMN PACKAGE!!! It just boggles the imagination that even the stupidest of people could screw something up so bad, not once, not twice, but three times!!!

Pros:
  • Some quality product are sold by them
Cons:
  • Horrible and dishonest customer service

User's recommendation: Don't be fooled by any messages or apologies about bad service. They will treat you like a number as well.

View full review
6 comments
George W Uvc

Well, I came here with the intent of deleting my comment. I've communicated with FVF, and it seems as if an honest mistake was made when attempts were made to send a package to me.

All is good, and I'll continue to do business with them. gw

Daryus Nrx

anyone notice that this updated comment about the bad experience IS NOT the original poster? different name coming in and saying hey i came to delete my comment etc etc NOT ORIGINAL POSTER, is this site just a big scam? seems like scam to me.

Daryus Nrx

anyone notice that this updated comment about the bad experience IS NOT the original poster? different name coming in and saying hey i came to delete my comment etc etc NOT ORIGINAL POSTER, is this site just a big scam? seems like scam to me.

Guest
reply icon Replying to comment of Daryus Nrx

I posted the update due to being unable to erase the comment. I've communicated with the folks at FVF, and they've overcompensated for an honest mix-up that caused shipping delays. gw

George W Uvc
reply icon Replying to comment of Daryus Nrx

I posted the update due to being unable to erase the comment. I've communicated with the folks at FVF, and they've overcompensated for an honest mix-up that caused shipping delays.

For some reason or another, they've made it impossible for me to erase the post. gw

George W Uvc

I posted the update due to being unable to erase the comment. I've communicated with the folks at FVF, and they've overcompensated for an honest mix-up that caused shipping delays.

For some reason or another, they've made it impossible for me to erase the post. gw

View more comments (5)

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