Ferman Ford
Ferman Ford Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ferman Ford has 2.4 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
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Recent recommendations regarding this business are as follows: "Avoid this business, there are other car dealerships for repairs.".
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Verified Reviewer
Resolved: Unethical Business
Company fixed the issue and I have been provided with settlement agreement. Received the promised refund, but it does not make up for the unauthorized repairs to my auto..
1/8/2015 I brought my car into Ferman Mazda for repairs, at which time I was told I needed additional repairs. I told them to only do the basic repairs, and made sure they knew which repairs I was authorizing.
When I went to pick up my car however, they did the additional repairs I did not authorize, and would not give me my car unless I paid in full. Today, 9/24/20, I get letter from Ferman that they had a refund check for me.
I called, got voice mail, so left a message, as to why they waited 5 years to give me a refund. This is not an ethical way to run a business!
Preferred solution: Full refund
User's recommendation: Avoid this business, there are other car dealerships for repairs.
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