Vincent L Yim

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Gross Negligence

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Ferman Chevrolet On North Dale Mabry - Gross Negligence
Ferman Chevrolet On North Dale Mabry - Gross Negligence - Image 2

I have a beautiful Corvette. I was told their "expert corvette mechanic" was going to work on my car.

Not only did he install the incorrect parts but he bought them from AutoZone. Seriously?!@* I bring my GM vehicle to a GM dealership and you put in parts that are incorrect and from AutoZone? They are horrible people.

When I got my vehicle back, there were many things that no longer worked, which is just crazy. My cruise control didn't work, my dash board didn't work, my vehicle sounded like a garbage truck, my AC went out, etc.

$7,000 in invoices from them to give me my car back worse off. It cost me another $4,000 to get it fixed correctly.

DO NOT GO TO THIS PLACE. Their service manager Eric Greene and GM Keith Miller are both unprofessional and don't know the first thing about customer service.

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  • Dont care about their customers its all about money

Preferred solution: Full refund

User's recommendation: Go somewhere else! At $250 per hour labor, they are not worth it at all.

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