Ferguson Home
Ferguson Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ferguson Home has a 5.0 star rating from 1 review; consumers are mostly satisfied with a 100% positive distribution. Reviewers value Location and Customer service and report a low price level.
Key Takeaways for Future Customers
- Ferguson Home reviews show strong satisfaction and low pricing.
- Expect valued location and responsive customer service in good cases.
- Be prepared to document orders and confirmations for billing issues.
Negative Feedback / Risk Areas
- Customer complaints include billing errors and a duplicate charge requiring refunds.
- Long hold times reported when contacting customer service with 21 calls ahead.
- Issues with pickup and reimbursement for unwanted items.
Positive Feedback
Single reviewer praises location, customer service, and low price level despite the reported billing incident.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ferguson Home has a 5.0 star rating from 1 review; consumers are mostly satisfied with a 100% positive distribution. Reviewers value Location and Customer service and report a low price level.
Key Takeaways for Future Customers
- Ferguson Home reviews show strong satisfaction and low pricing.
- Expect valued location and responsive customer service in good cases.
- Be prepared to document orders and confirmations for billing issues.
Negative Feedback / Risk Areas
- Customer complaints include billing errors and a duplicate charge requiring refunds.
- Long hold times reported when contacting customer service with 21 calls ahead.
- Issues with pickup and reimbursement for unwanted items.
Positive Feedback
Single reviewer praises location, customer service, and low price level despite the reported billing incident.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return resolved
- - Order #9423 was billed for two orders; only one email confirmation received.
- - Requests a $1,188.91 refund for unopened doors not ordered; pickup.
Hi,
Regarding order #9423****:
I ordered one set of double doors. I was billed for two orders. I received only one email confirmation. I would like to be reimbursed in the amount of $1,188.91 for the doors I did not order and have them picked up. These boxes are unopened. Please call or email:
home@***k
510-928-****
I tried calling your customer service number, but there are 21 calls ahead of me. That is not customer service.
Thank you kindly,
Maggie Resnick
- Fast delivery
Preferred solution: Full refund
User's recommendation: Stay on hold. It won't be as long as it sounds: "21 calls ahead of you."
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