FeraDyne Outdoors Reviews

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carbon express customer customer service service crossbow failure bow shooter buck cable slide piledriver
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Crossbow failure

The Carbon Express Piledriver was only produced 1 year. Mine was shot a total of 10 times. This year when i got it out the limbs had broke, stored in an air conditioned house. When I contacted them they told me no limbs were available, because so many had failed. I asked if there was a recall and was told No. I asked if they would replace it with another bow and was told by their own employee that the Rocky Mountain bow they sell now was no better and that she wouldnt reccomend it either. This is a rip off. I payed over $300 for this piece of junk. If this is the way Feradyne runs their business, buyers beware!!!!!!

User's recommendation: dont be a future customer.

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ID
#3026825 Review #3026825 is a subjective opinion of poster.
Location
Powderly, Kentucky
Loss
$300
Preferred solution
Full refund

Lied about shipping and reimbursement of a duplicate order

I ordered a bundle of Covert MP32 trail cameras, and waited 4 days without getting a shipping confirmation. I sent an email telling them to either ship today, or cancel and reimburse my money. I was told that they would cancel, and my reimbursement should be in my account tomorrow morning. They then contacted telling me that they could ship today, if I wanted to follow through, so I said yes. When I asked for confirmation. I was told that accounting had already cancelled, but if I wanted to get shipping TODAY, that if I reordered, and gave them my new order number, they would ship TODAY and not a word sinceA word since.s ship 9/16/21 9/16/21

User's recommendation: Absolutely not!

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ID
#2876988 Review #2876988 is a subjective opinion of poster.
Cons
  • Too many to mention
Ordered an RM-415 crossbow on December 1st, 2020. By December 8th I had to do my first RMA because the scope was canted. New scope came in, and by the 19th of December I was already setting up ANOTHER RMA, this time for the limb splintering. Man, what a ride. On March...
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ID
#2849002 Review #2849002 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Free crank cocking device for 415 crossbow

I went on line for the rebate ft-10095 and could not get this rebate. I bought the bow from cabelas

User's recommendation: rebates are not easey to get.

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ID
#2301950 Review #2301950 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Worst customer service, insert failure

FeraDyne Outdoors - Worst customer service, insert failure
My name is Sal Conti I've been using carbon express arrows sense day one I consider myself an expert when it comes to making arrows and Archery the past few years I have had problems with insert coming out in the targets ruining my targets at first I thought it was something I was doing wrong after reading the complaints on ArcheryTalk I realized it wasn't just me that there's a problem with the inserts and carbon express arrows I contacted feraDyne about this problem spoke to gentleman who's been in the industry for 40 years his name is Kyle he admitted to me there was a problem with the inserts I explained to him I have three dozen of these arrows with those inserts glued in that are useless to me now because the inserts come out he asked me to send him a photograph of the arrows which I did after not hearing back from him I contacted carbon express again lo and behold he quit the company they said to me they have no idea what I'm talking about they're full of *** because they changed the design of the insert if there wasn't a problem with it why did they change it I will never use a carbon express arrow again this company is a joke they've gone downhill since they bought out carbon express. I've spent thousands of dollars over the years literally on these arrows I used to shoot competition I know what the *** I'm talking about they've done nothing to resolve my problem other than try not to do anything.

User's recommendation: do not waste your money on his arrows this company does not stand behind their product as they did when it was carbon express.

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ID
#2287177 Review #2287177 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$900
Preferred solution
I want these three dozen arrows replaced including the several hundred dollars in Firenock's I have invested in them

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Verified Reviewer
New Reviewer

Failure to honor warranty

FeraDyne Outdoors - Failure to honor warranty
FeraDyne Outdoors - Failure to honor warranty
I purchased a rm405 crossbow and discovered a couple of days later that it had a major crack in the stock an inch from the front. First time I filled out a warranty request it was denied due to not having a picture included. But I did! Second time they did the same thing. Somehow I managed to get a phone number and spoke to someone who told me to send the stock itself in and they said they would send me a new one. I was supposed to receive an email with the return information but never did. Now they arent accepting phone calls any longer. Total disregard for the customer!!!
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ID
#2281190 Review #2281190 is a subjective opinion of poster.
Pros
  • Products seem to be of good quality
Cons
  • Customer service
Loss
$300
Preferred solution
Full refund
New Reviewer

Story of the Big Shooter Buck

Last Monday morning about 7 a.m. my wife and I looked out our bathroom window to see an amorous 9 pt buck mounting my big shooter buck minus his antlers. In doing so he managed to shear off the back leg of my decoy which I purchased at Bass Pro Shops only a couple of months ago making it unusable until I can figure out how to reattach the leg. Any suggestions? This is my third Big Shooter Buck and all have been attacked over the years. I think your design needs a big change to make the legs stronger and attach more securely. I have a couple of pictures I would send if you would be kind enough to provide an e-mail . Otherwise a great decoy. Sincerely, Chuck Vaaler at ccvaaler@***.com.
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ID
#2258139 Review #2258139 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Terrible customer service

Absolutely outrageous!!!! As I write this comment I have been on hold with customer service for exactly 2 1/2 hrs! And If that isn't bad enough I have been "caller #4" for over an hour! Terrible, non-existent customer service...they are all sales and no service!

User's recommendation: Avoid this company like the plague!

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ID
#2204101 Review #2204101 is a subjective opinion of poster.
Cons
  • Customer service
Preferred solution
Apology
New Reviewer

Poor quality target. Extremely disappointed considering the cost of this target.

Standard Glendel Buck Target. Hello I recently purchased your glendel buck target. I shoot a #75 mathews VXR with a moderately heavy arrow (475g). From the very first few shots I noticed that the vital portion of the target gets pushed and slides out of the target when I shoot the target. This happens every time I shoot and eventually the top of the back begins to tear. I have had to replace the top of the back twice now. I'm really disappointed in the quality of this target considering the fact that it cost me $160.

User's recommendation: Do not buy this target. Buy a Mckenzie.

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ID
#2132816 Review #2132816 is a subjective opinion of poster.
Loss
$160
Preferred solution
Full refund
New Reviewer

Try before you buy.

Your Nocturnal size chart shows 4 different types to use in Piledriver shafts (-GT, -S, -X, and size1), 3 of which will not work which I found out the hard way (tried -S). Also, can not find size 1 anywhere,which may fit (ID 0.284)?.If anybody carries them.
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ID
#1780126 Review #1780126 is a subjective opinion of poster.
Pros
  • Carbon express shafts
Cons
  • Nocturnal lighted nocks
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Let the company propose a solution

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