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Fenwick Fishing

Fenwick Fishing

www.purefishing.com
What is your customer experience with Fenwick Fishing?

Fenwick Fishing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fenwick Fishing has a 2.8 star rating based on 2 customer reviews and consumer sentiment is mostly neutral. Recent recommendations include "Don't waste your hard earned money for a junk rod." Reviews highlight value on discounts and diverse products and note a low price level.

Key Takeaways for Future Customers

  • Expect low price and discounts and check Fenwick Fishing reviews before purchase.
  • Consider product diversity when choosing a rod model.
  • Keep receipts for warranty claims and be prepared for repair costs.

Negative Feedback / Risk Areas

  • Repeated customer complaints about broken rod tips and joint failures.
  • Poor or slow callbacks and unresolved warranty inquiries affecting customer service.
  • Some reviewers report needing to pursue third-party returns instead of direct resolution.

Positive Feedback

Customers appreciate discounts, product variety, and generally low price points despite warranty concerns.

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Show reviews that mention
rod break warranty quality replacement email feeling rod warranty feeling ignored using fenwick
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David D Qwu

Rod warranty

AI Highlights
  • - They did not call back as the email said.
  • - I have used Fenwick since the early 80s and would like a replacement due to diminished quality.
Updated by user Sep 25, 2025

No experience at all they never called back

Original review Sep 18, 2025

A call me back like the email said they would. Feeling ignored, I have been using Fenwick since the early 80s and have never had one break before. I feel like the quality has diminished and would like a replacement.

Preferred solution: Replacement of rod 1ft 6 in hmx rod moderat action

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Amina Bng

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty

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AI Highlights
  • - HMX 13 six ultralight moderate steelhead rod, serial 01D17BK.
  • - Rod broke above the joint between sections.
  • - No receipt; please call 920-973-****.

I have an HMX 13 six ultralight moderate steelhead rod 01D17BK must be the serial number. I do not have a receipt for it.

Wondering if theres anything that can be done if not, I guess Im SOL. Please give me a call back at 920-973-**** thank you.

Rod broke just above the bezel where it connects the two pieces together

Preferred solution: Rod fixed or replaced if possible

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David B Coq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tip guide on 9’ 4 wt Night Hawk fly rod

AI Highlights
  • - Rod stored for a year; tip and guide broke.
  • - Needs a tip guide or tip section.
  • - Willing to pay for parts; asks about a 31-inch tube with sleeves.

Rod was in storage for over a year, never even took the plastic off the cork. At any rate the tip and guide broke off.

I need a new tip guide. There is 10 cm between the last guide and the remainder of the tip. I have a 9 6 wt LL Bean Quest II there is 13 cm from tip to next guide, could just be 6 wt vs 4 wt, but I either need a tip guide or a tip section. You tell me.

Not expecting any warranty so will ing to pay for what I need to put this little rod in fishing condition. If you have a 31 inch tube with sleeves, I would be interested in knowing the cost of that as well.

Btw, I am not pissed off!

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Scott B Oeu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective fishing pole

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AI Highlights
  • - Two calls were made, one lasting over 35 minutes.
  • - I returned the St Croix pole to Cabela's and the service was poor.

Was on phone 2 X's once for over 35 minutes. Second time when I took pole back to Cabela's were I purchased the pole.

Such bad customer service.

I bought a St Croix fishing pole. I know they stand behind there products.D

Loss:
$100

Preferred solution: After loosing a 100.00 reel. Should get a new rod. For free

User's recommendation: Don't waste your hard earned money for a junk rod.

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Anonymous
map-marker Chagrin Falls, Ohio

Questions on eagle rod

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Didn't get through got cut off still have questions on rod if you could please return my call I would appreciate it my name is Mike (440)668-**** thank you

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