Fenton Nissan Of Rockwall
Fenton Nissan Of Rockwall Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fenton Nissan Of Rockwall has a 1.0 star rating from 1 review; consumers are mostly dissatisfied after a purchase experience involving disputed price and contract issues.
Positive Feedback
No positive feedback was reported in the available review.
Negative Feedback / Risk Areas
- Allegations of misleading advertised price and undisclosed factory sticker charging.
- Added a 3 year extended warranty without clear consent and financing pressures.
- Missed cash-back offer, billing discrepancies, and refusal of 72-hour return due to timing.
Key Takeaways for Future Customers
- Check Fenton Nissan Of Rockwall reviews and confirm all offers in writing before signing.
- Carefully review contracts for extended warranty and financing terms and document any advertised rebates.
- Keep copies of ads and ask about return policies, refunds, and customer service procedures upfront.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fenton Nissan Of Rockwall has a 1.0 star rating from 1 review; consumers are mostly dissatisfied after a purchase experience involving disputed price and contract issues.
Positive Feedback
No positive feedback was reported in the available review.
Negative Feedback / Risk Areas
- Allegations of misleading advertised price and undisclosed factory sticker charging.
- Added a 3 year extended warranty without clear consent and financing pressures.
- Missed cash-back offer, billing discrepancies, and refusal of 72-hour return due to timing.
Key Takeaways for Future Customers
- Check Fenton Nissan Of Rockwall reviews and confirm all offers in writing before signing.
- Carefully review contracts for extended warranty and financing terms and document any advertised rebates.
- Keep copies of ads and ask about return policies, refunds, and customer service procedures upfront.
Turn one complaint into a collective action
Rockwall, Texas
THEY LIED
- Murano at $24,000; hail damage would be fixed; price later over $30,000.
- Identical unit available; 72-hour return policy not honored.
I went in to buy a car and saw a Murano on the sales floor that was marked
$24000. It had some hail damage on the chrome they said they would fix the damage. I asked if there was another one available the salesperson said yes
the same auto no difference I said ok this process took 5 hours. When
they wrote it up I asked if there was a difference the sales person said no
and you can get 0% financing I asked if it was less to pay cash he said no
this is the best price. but I later found out there was a 2500 cash back if cash
is paid. then they stuck on a 3 year extended warranty without asking or telling me. I went to financing and they told me to sign here so did. no one
went over the contract ends up they charged me the factory sticker price
which was over $30,000. I am 77 yrs old and so tired I didn't look that time but did the next day Their ad says 72 hour return the 72 hour was up on sunday and they were closed so I went on Monday they said time was up
I couldn't return the car
- Staff would not return my calls
Preferred solution: Full refund
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