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Feiss

Feiss

www.feiss.com
What is your customer experience with Feiss?

Feiss Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Feiss has a 2.5 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviewers note a large selection, low price level, and poor after purchase support. Feiss reviews mention customer service and reliability concerns.

Key Takeaways for Future Customers

  • Large selection and low price may appeal to budget shoppers.
  • Website and exchange, refund and cancellation policy are valued by reviewers.
  • Expect limited after purchase support and slow customer service responses.

Negative Feedback / Risk Areas

  • After purchase support lacking, discontinued parts and no replacement modules.
  • Reliability issues and repeat customer complaints about service and repairs.

Positive Feedback

Customers cite a large product selection, easy website experience, and generally low prices.

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Media from reviews

Feiss One Oberlin P1426SN-LED Pendant Light, 20 Width, Silver
Feiss One Oberlin P1426SN-LED Pendant Light, 20 Width, Silver - Image 2Feiss One Oberlin P1426SN-LED Pendant Light, 20 Width, Silver - Image 3
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Anonymous
map-marker Queens, New York

Feiss One Oberlin P1426SN-LED Pendant Light, 20" Width, Silver

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Feiss One Oberlin P1426SN-LED Pendant Light, 20 Width, Silver
Feiss One Oberlin P1426SN-LED Pendant Light, 20 Width, Silver - Image 2
Feiss One Oberlin P1426SN-LED Pendant Light, 20 Width, Silver - Image 3

The customer service rep gave me. Excellent service will tell anyone who has a feiss light or light pendant like my son he has like 2 of them my husband has a lot of them *****+*+++***+++++++++++++++++++++*++++++++***+++++++++**+++++++++++++++++++++*****+++++*+*****

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Eric C Sqn

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Verified Reviewer

Avoid Feiss lighting products

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AI Highlights
  • Purchased 12 outdoor lanterns; an LED module failed after 2 years.
  • Feiss discontinued model; no replacement modules.
  • I won't buy Feiss again.

I purchased 12 outdoor lantern-type lights for a home being built. Two years later the led module went out on one of them.

Feiss has discontinued the light and has no replacement modules available, nor can they supply another source for the module.

This is unacceptable product support and they don't seem to care at all. I will not buy any of their products ever again.

Loss:
$232
Pros:
  • Large selection
Cons:
  • After purchase support lacking

Preferred solution: Let the company propose a solution

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