Eric C Sqn

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Avoid Feiss lighting products

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I purchased 12 outdoor lantern-type lights for a home being built. Two years later the led module went out on one of them. Feiss has discontinued the light and has no replacement modules available, nor can they supply another source for the module. This is unacceptable product support and they don't seem to care at all. I will not buy any of their products ever again.
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Loss:
$232
Pros:
  • Large selection
Cons:
  • After purchase support lacking
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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