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Federal Premium

Federal Premium Reviews

www.federalpremium.com
What is your customer experience with Federal Premium?

Federal Premium Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Federal Premium reviews show a 2.3 star rating from 3 customers with mostly dissatisfied sentiment; recurring reports cite poor customer service, warranty and refund delays, product damage, and high price levels.

Key Takeaways for Future Customers

  • Expect mixed product availability and limited direct purchasing options.
  • Be prepared for slow or limited support when reporting defects or seeking refunds.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unresponsive customer service and damaged ammunition.
  • Refunds and liability disputes reported after delivery or safety incidents.

Positive Feedback

Some customers express product preference for specific Federal lines despite availability issues.

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Media from reviews

Federal Premium - They Refuse to Accept Liability
Federal Premium - They Refuse to Accept Liability - Image 2
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Anonymous
map-marker Wautoma, Wisconsin

Damage caused by your faulty ammunition

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AI Highlights
  • - 8th shot with Federal 17 HMR caused the rifle to come apart; mag blew away.
  • - Finger injury; Browning T-Bolt damaged; complaint filed with Minnesota AG.

Using federal 17 hmr. 8th shot, rifle came undone. Mag blown 5-6 feet away from the bench. Right side of the stock blew off, about a 8/10 took some hide off my finger.

Calling federal three times in five days, never got to talk with anyone other than the operator. Someone will call you Now they are blocking my calls.

Case ruptured at the rim, bullet was lodged in the barrel about 1/3 way up the barrel(rifle is trash (browning tbolt!)

No satisfaction so I filed. Complaint with the Minnesota ag. Hopefully I will get some satisfaction. If not I will have to sue. Since federal was bought they have descended to the seventh ring of *** as far as customer service goes.

Check back later(2-3 months) foyan update.

Later

User's recommendation: Run away

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Chekesha M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They Refuse to Accept Liability

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AI Highlights
  • - FedEx delivered a laptop left outside the gate and it was stolen.
  • - Refund and replacement are delayed by the seller and carrier.
Federal Premium - They Refuse to Accept Liability
Federal Premium - They Refuse to Accept Liability - Image 2
Contains 1 confidential file for company representatives

I made a purchase that was delivered by Federal Express recently and the package was a laptop. The delivery driver left the package outside the gate by the road and the package got stolen before I got back to the house to retrieve it.

Mind you I went as soon as I'd received the email that it had been delivered , but now the seller from eBay as well as Federal Express themselves are taking their sweet precious time about issuing my refund so that I might choose another device for work, and have even gone as far as to treat me as though I've tried to claim flam someone about the whole ordeal.

I merely wish to receive my refund and obtain another device so that I might get back to freelance work. This situation has really got me scared.

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rueben h Bea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

257 roberts ammo

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AI Highlights
  • - A rep did not know what a 257 Roberts is, and a question about the ammo went unanswered.
  • - Still waiting for safety guidance on using the ammo.

Customer service is terrible!!

I asked a simple question about your 257 roberts ammo...I've yet to get an answer.

The person I first talked with had no idea what a 257 roberts was; I'm still waiting for an answer about if your ammo is safe in my rifle!!

Can you just hire a few people that know what the *** they're talking about!

I

Preferred solution: A straight answer

User's recommendation: Don't bother with Federal.

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Doug B Hqp

To locate some 25.06 federal fusion shells. I can't find them anywhere.

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AI Highlights
  • - The user likes the federal fusion product but cannot find it.
  • - Wants direct purchase from Federal and to talk with someone.

I like the federal fusion, but I can not find this product. Can we buy directly from Federal.

If you could contact me at (678) 878-****, I would appreciate. I would like to talk directly with someone.

Doug

Preferred solution: Have someone contact me to purchase product.

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