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Fedders

Fedders

www.fedders.com
What is your customer experience with Fedders?

Fedders Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Fedders has a 5.0 star rating from 2 reviews and generally positive sentiment; recent recommendations say "Buy fedders." This summary reflects Fedders reviews and customer experiences.

Positive Feedback

Long‑running reliability cited by owners with units lasting decades and strong product satisfaction for cooling performance.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and unreachable support, affecting warranty claims.
  • Difficulty obtaining manuals and replacement parts, and specific Fedders customer complaints about leaks and repairs.
  • Legacy employment issues such as queries about 401k from closed plants.

Key Takeaways for Future Customers

  • Expect durable units but verify warranty support and service availability before purchase.
  • Confirm access to replacement parts and user manuals and document purchase for warranty needs.
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Media from reviews

Fedders - Over 35+ years of service
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Show reviews that mention
products warranty unit air conditioner service address phone conditioner air plant
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Mark D Uui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TRYING TO SEE IF THEY HAVE A FAN SWITCH 14-21-90***-*06, 11-21-16***-*05 FOR MODEL AEJ18E7AG SERIAL DM354871 ****

Fedders - TRYING TO SEE IF THEY HAVE A FAN SWITCH 14-21-90***-*06, 11-21-16***-*05 FOR...

EMAIL ADDRESS mderrick001@***.com. part needs replaced fedders.com is blocked on my computer.

Preferred solution: to be able to order part

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STEVIE N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Old 401k

I worked at fedders in Columbia.tn in 2000 they shut the plant down and moved to Asia I had a 401k investment with them and im really needing it in a bad way now how can I go about getting it

Loss:
$5000

Preferred solution: Help get my old 401k from 2000-2001

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STEVIE N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Old 401kplant shut down 2001 need my old 401k

Plant shut down 2001 need my old 401k

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Priscilla C Uou

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A huge compliment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - 18000 BTU Fedders has run for 53 years with no problems.
  • - It is not energy efficient, so running is a bit expensive.
  • - It is still a gem.

Want to. Thank you for your wonderful air conditioner.

I have had my 18000 btu fedders for 53 years with no problems.

It is a little expensive to run not being energy efficient but still a gem. Priscilla cacciatore

Preferred solution: Thanks

User's recommendation: Buy fedders...

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Samantha M Yrs

Over 35+ years of service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Old wall unit AC, still works perfectly.
  • - It cools the whole house in minutes.
  • - Only issue: ice forms if left on too long.
Fedders - Over 35+ years of service

Today, I was cleaning the filter on my air conditioner, and it dawned on me how old it really is. My family has lived in the same house since 1974 and had the same air conditioner since the 1980’s.

It still works perfect and it cools the whole house within a matter of minutes. We’ve only ever experienced one issue with ice coming out of it when it was on too long. Other than that it’s an outstanding product. Thank you for keeping my family cool in the summer time.

:)

P.S. This is a wall unit that sits in *** in the wall.

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1 comment
Ailynn Hzj

Hello! I have the same ac!

Still works like a champ however is missing the *** information so I don’t know the speeds. Any chance you have a picture of the control panel?

Francine B Ovg

Looking for a manual

Hello, I'm looking for a manual for a fedders air/ heat unit # FESI HHD018 H 12 D I can't find it on line anywhere can you help me? TY Francine

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Olen Cbm

Fedders Warranty on Condenser

AI Highlights
  • - The email to send my invoice and warranty is airwellfedders@***.com.
  • - I cannot contact the company by email or phone.
  • - The warranty is 5 years and the unit should be covered.

I was given an e-mail address of airwellfedders@***.com to send in my original invoice and warranty. I have been unable to contact the company via e-mail or phone.

The warranty is 5 years. This unit should be under warranty if I can find them. I have called every telephone number available through the paperwork and their website. All that can be reached is automated voicemail.

I have not been able to speak to a person since I called this morning and the woman with whom I spoke gave me an incorrect e-mal address.

Very frustrating to deal with this company. I would never buy another one of their products.

Loss:
$2800
View full review
Anonymous
map-marker Newburgh, New York

Beware "fedders a/c" is a scam

AI Highlights
  • - Bought a Fedders late last year 2012, installed this year and it doesn't work.
  • - Cannot reach anyone; no dealers; company described as scam.

bought a fedders late last year (2012). Installed this year and is not working.

can't get a human to answer any questions. Mail boxes are full and you can't leave a message. Sent an e-mail and it was never answered. this ac is still under warranty but I can't get any dealers in my area because there aren't any.

You are given a whole bunch of phone numbers but they all say the same thing and you can't get a live person to help. This company is a scam and I hope that they are not still selling any products.

beware. this company is a hoax.

Loss:
$449
View full review
nauri

Fedders ***: 2 Gas leakages within 1st year. Poor Service

AI Highlights
  • - Gas leak within 3 months; service-charge talks.
  • - After repair, 7+ months idle; leaked again in April.
  • - Warranty expired by a week; gas refills costly.

I had purchased a Fedders 1.5T Window A/C on April'07 in Gurgaon, India.

Within three months of its use, the a/c had a gas leakage. Upon complaining with their local office, they started negotiating as to how much I was willing to pay towards service charges, when the a/c was well within the warranty period.

Eventually by the time our a/c was repaired, winter had arrived. So the device lay unused for next 7+ months.

This April when we turned on the device, in less than a week of usage, the a/c once again spotted a gas leakage. We followed up with both local agent and Fedders local office, but they say it has passed the warranty period by over a week and that I will have to pay for gas refilling. Moreover, they are not willing to offer guarantee that it will not leak again.

Since each gas fill by them is about 20% of new a/c cost itself, refilling the gas without guarantee would be like throwing good money after bad.

I had decided to purchase Fedders A/C hoping that a US brand will be better than Korean brands. But alas, this Fedders product is a made in China product of such poor quality that I am regretting my decision. On top, at Fedders India office seems to be suffering from high attrition and everytime we call, there is a new person incharge of customer care/ servicing, which does not help either.

Lastly, I have written to who's who at Fedders but no one seems to care. So much for the their tall claims on customer service.

By selling such cheap chinese products, Fedders seems to have lost its value proposition in its fight against Korean & Chinese companies.

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