Ernst Qmr

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Verified Reviewer

Incomplete work, unsatisfied

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I hired Shannon March 2017 for a divorce process that she was Incapable of completing. The forms were always filled with errors which she holds the client's responsible for. She is very unprofessional, so if you are looking to hire a paralegal I advise you to take your business elsewhere. If you want it processed accurately and in a timely manner.
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Loss:
$500
Cons:
  • Screw up your case and blame you
  • Unprofessional
  • Hide in her office to avoid confrontation

Preferred solution: Full refund

User's recommendation: Take your business elsewhere

K.Am

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverside, California

No refund. Paralegal services

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Fed Up Legal Solutions of Riverside - No refund. Paralegal services
I had a bad experience with Shannon Leary Highfield. We agreed on a quote then she processed the charges over the phone. Because she had decent reviews, I assumed she was a legit business. Within minutes, I got a text from my bank stating that she charged me significantly more. No matter how many texts, phone calls, or emails I sent, she refused to refund the money or provide me the service I over paid for. I called my credit card and filed for fraud but I was informed after weeks of investigation that she changed her bank account after she got my money. Lesson learned: Don't be fooled by the facade of some random good reviews of any business. Ask around. Get a quote but don't pay before you shop around. I do not recommend Shannon Leary Highfield to anybody. It was partially my fault. Instead of going to an attorney with an actual law degree, I went to a self proclaimed paralegal.
View full review
Loss:
$600
Cons:
  • That she does not offer service or refund
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

15 comments
Guest

I cant find this episode anywhere of Judge Judy

Guest

Even though you were stupid enough to admit that you did it on camera Shannon, she did not dismiss it because you were innocent. She dismissed it because in her show is basically mediation; a criminal court.

They aren't the same thing.

You would think that after facing jail time that you would keep your mouth shut and stay off the internet. Clearly you are a serial thief and one of these days you're going to find yourself behind bars if you are not already.

Guest
reply icon Replying to comment of Guest-1733340

You are absolutely incorrect It was dismissed because he lied about an active investigation giving a date that he reported a crime that was prior to hiring. Also how can you allege dishonesty and then heckle for being stupid enough to be honest?!

It was an accounting error that neither he nor the owner noticed. Maybe I'm off base I'm sure your perfect.

Guest
reply icon Replying to comment of Guest-1826363

Yea play as if you are the victim. We are all lying.

Even a case that was shown on national television was a lie in your opinion?

Sure. Is this why your BBB reviews are horrible?

Rosine Xsw

DID ANYONE NOTICE THE CASE WAS DISMISSED ON JUDGE JUDY AND AFTER LOOKING APPARENTLY SHE DID NOT TAKE IT ($30,000) ! Judge Judy is a show that pumps everything up for drama. The "Anonymous " person posting is Vanessa Leah Jones a previous employee of that worked with Shannon and has her own past so please slow down before you make your judgments.

Guest
reply icon Replying to comment of Rosine Xsw

Ok Shannon you dont have to use fake names to defend yourself. You are a scammer.

We cant all be lying!

You are famous now. Thanks

Guest
reply icon Replying to comment of Guest-1683922

wow why dont everyone team up and sue her tail go to the police together she scammed a friend of mine who is already in bad shape and madem atters worse for her shannon is a walking nightmare and dont care as she puffs on her thc pipe

Guest

WoW did you see Judge Judy 5/3/19? She scammed a man out of $30,000+

Adalae Mqe
reply icon Replying to comment of Guest-1682000

Fake news. She was ACCUSED of $30k internet fraud

Tyona Ggn
reply icon Replying to comment of Adalae Mqe

You're so stupid. First of all, she admitted it on camera that she took it and said that it was a system error.

She also tried to pay the gentleman back. Since when do people who are innocent and didn't take over $30,000 attempt to pay it back on someone else's behalf? People need to get off the internet and start filing police charges against her. I'm not sure about Riverside County but I know in Los Angeles County that it doesn't take much for it to be a felony.

She needs to spend some time behind bars so that she has a record. You also can alert the Attorney General's office considering how many complaints there seemed to be about her; that they will definitely go after her themselves.

California doesn't mess around with this type of stuff. The only reason she's not behind bars and because people are running their mouths on the internet instead of going to the police and pressing charges.

View more comments (14)
Nancy P Fif

This woman is a scam artist!

My mother and her brother went to Shannon to help them a probate/ possible reverse mortgage issue and she took their money and then they couldn't get a hold of her anymore. She made all kinds of promises to them that they had a case, then just disappeared.
View full review
Loss:
$10000
Cons:
  • Did not deliver the legal services paid for
Reason of review:
Problem with delivery

Preferred solution: Full refund

Tiquita S
map-marker Los Angeles, California

This woman is a real snake

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I'm going to give this snake two Stars for her prices but don't let that fool you that is just the opening door to get you in and then once you're in you stuck in this never-ending guinea pig run of trying to chase after her to get what you paid for. She will have you constantly showing up to her office only to turn you away with an excuse of being tired ill her husband got ran over her house blew up lame excuses that don't have any validation I can't believe that I allowed my mom to deal with this woman I knew there was something wrong when I seen her vaping THC in her office. I look at the reviews and I wonder about the ones that give her five stars are they real clients because if it walks like a duck that's what it is. you will notice that she has f rating on A better business bureau and many many complaints everyone basically saying the same thing about the scam artist who is now changing her business name Don't know if she's remaining in the same building but she's changing her business name. If you're going to deal with her you better buy prepaid credit card or pay cash. I sent my documents, photos that I took of her when investigating her and recorded conversations to RIPOFF REPORT to show how much of a liar she is She doesn't need to be practicing and she needs any certificate or license that she may be holding taken away due to the fact that she will go behind your back to the opposing side to see if she can get more money from them to betray you as she did in our case. This woman has no heart
View full review
Loss:
$18000
Pros:
  • She greets with smile
Cons:
  • She will charge your credit card without concent
  • Hide in her office to avoid confrontation
  • She will miss deadlines
Reason of review:
Scam

Preferred solution: Full refund

3 comments
Guest

It seems that she truly is a cin artist. Appeared on Judge Judy; being sued for embezzling over 31,000 dollars from an individual who authorized a 700 dollar payment for some paralegal work.

Insisted upon her innocence; it was all ghastly error etc etc.

Case not resolved as she had yet to speak to police, and arbitrator would not allow her to incriminate herself. My advice is to steer clear.

Guest
reply icon Replying to comment of Guest-1733378

District attorney

Guest
reply icon Replying to comment of Guest-1733378

The episode seems to be wiped from existence I can't find it.

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Anonymous
map-marker Clermont, Florida

Took $900 from us

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She took $900 from us and it was very hard to get ahold of her. She lies nonstop. She gives legal advice that we just found out she shouldn’t be giving. She told us to lie on court documents and to not input all of my income. She also told us that when we speak to the judge, to tell the judge that “so and so” was supposed to come back three years ago even though the deal was to come back one year ago. We told her “no but we’ll be under oath” and she said, “will anyone be there to prove you’re lying?” She is BAD news. Very unethical but it was too late and she never gave us a refund because she said she already did the work even though she never even filed the paperwork that she was supposed to file with the court. She kept my husbands paystubs and has his social security. We are worried she will do something but are watching his credit. The only thing she was very good at was lying. She excelled in that area.
View full review
Cons:
  • Hide in her office to avoid confrontation
  • That she does not offer service or refund
  • She will miss deadlines
Reason of review:
Problems with payment
2 comments
Guest

I'm wondering how you got a hold of her and having trouble had to hire a lawyer for her mishaps need to sue for my money back

Guest

Google fed up legal judge Judy.

View more comments (1)
Kevin B Ynx

Fed-up legal solutions is a fraud - Don't use

I went to Fed-Up Legal Solutions approximately November 2018 for filing a a summons for divorce. Shannon the paralegal new that my wife was granted jurisdiction in another state but convinced me that I could get jurisdiction. Not so I found out. Only an appellate court can do that. She deceived me and never should have taken the case. Shannon is very greedy. She only cares about the money and new clients. Everyone that has given her one star is absolutely telling the truth. 1. She charged me initially $800 to file divorce papers. She never should have taken the case because she knew we would never get jurisdiction but never told me. 2. Papers she prepared were missing significant amounts of important information. That I corrected. 3. She files the paperwork in the wrong County. Luckily I caught it. 4. She convinced me for another $1800 she would take my case as a special project. She would handle all paperwork until my case was closed. 5. Once she received full payment the avoidance and deception began. She would not answer phone, text or email. She cancelled our weekly standing appointments or would run out her side door and get in her car and take off. I caught her several times doing this. She’s full of excuses. 6. She was supposed to file an injunction to stop my wife from spending money. She never did it. 7. She charged me $400 for a transcript she never ordered and kept the money. 8. She charged me $400 for grant deeds she never ordered and kept the money. 9. She told me that I didn’t have to make an appearance for a restraining order matter. Didn’t do her due diligence to me and I lost the case. 10. She was supposed to file a response to a Motion to Quash. SHE NEVER DID IT. 11. She said she would coach me before court appearances. She never did it 12. She said she would get an attorney for me but not until a week before court to save me money. She deliberately waited until the day before to give me the name of Attorney Gary Austin her protégé who wanted to charge me $5000. RIPOFF. 13. She convinces new clients to submit a positive review of her before they find out what she’s really like to offset all the negative reviews. More deception. 14. She won’t return my files. All together I spent $3600 for nothing but pain and suffering. I’m a disabled veteran with very limited finances. Shannon took advantage of me. She knew my situation and disability. She’s heartless and greedy. She’s unprofessional and inconsiderate. I would not recommend using this business. It’s a RIPOFF.
View full review
Loss:
$2600
Reason of review:
Fraud

Preferred solution: Full refund

3 comments
Guest

smh she has no morals i feel bad for you she's going to have her day

Sheila H Jxx

I was also RIPPED OFF BY SHANNON HIGHFIELD for $450. Cssh,while Homeless, along with her Cronies that were All Apparently in on it Together. Filing charges in Riverside CALIFORNIA Police Department.

Guest
reply icon Replying to comment of Sheila H Jxx

go to DA office everyone is doing so join the party may nt be able to get anything back but at least see justice

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Sheila H Jxx
map-marker O Fallon, Missouri

Ripped off and Scammed by Shannon Highfield out of $450. Cash .

Needed legal services for a Automobile Situation while Homeless after being Assaulted at the Apartment complex I was living at. One thing after the other while Shannon and Apparently All her Cronies were in on it too. Filing Charges in Riverside CALIFORNIA.
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