Febco
Febco Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Febco has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor responsiveness and high price.
Key Takeaways for Future Customers
- Check Febco reviews and test valves at the shop before purchase.
- Expect limited customer service availability and slow engineering follow-up.
- Verify billing, refunds, and exchange policies before buying expensive parts.
Negative Feedback / Risk Areas
- Long hold times and unanswered calls reflect common Febco customer complaints about customer service.
- Recurring product failures like leaking relief valves and brittle plastics.
- Poor support on warranty, refunds, and troubleshooting; subscription or auto-ship not addressed.
Positive Feedback
Reviewers value the company website and recommend inspecting products in person when possible.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Febco has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor responsiveness and high price.
Key Takeaways for Future Customers
- Check Febco reviews and test valves at the shop before purchase.
- Expect limited customer service availability and slow engineering follow-up.
- Verify billing, refunds, and exchange policies before buying expensive parts.
Negative Feedback / Risk Areas
- Long hold times and unanswered calls reflect common Febco customer complaints about customer service.
- Recurring product failures like leaking relief valves and brittle plastics.
- Poor support on warranty, refunds, and troubleshooting; subscription or auto-ship not addressed.
Positive Feedback
Reviewers value the company website and recommend inspecting products in person when possible.
Turn one complaint into a collective action
Atlanta, Georgia
1 1/2 825y Failed upon install and zero customer service
I was on hold for over 45 min and never spoke to a rep. Tried calling Watts as well to no avail. You spend enough money to go on a vacation for 2 weeks and they won't answer the phone!
User's recommendation: Test the valve at their shop if at all possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem my 825 YA back flow preventer constantly chatters/ popping off.
When I tried to get some customer assistance I wound up with this site where you pay people to answer questions. How I pushed there from Febco customer service Ill never know.
User's recommendation: I would never buy a product that I can’t contact with a question.
Lf860 relief valve won't stop leaking even after a rebuild
- - Relief valve leaks after rebuild on LF860.
- - Customer is unhappy after hours of rebuilding and requests a call at +163******** to resolve.
Bad relief valve even after a rebuild . Ok now Im becoming a pissed customer.
Could someone please call me at +163******** I need to resolve this issue as soon as possible. I spent hours rebuilding lf860 and taking it apart again and relief wont stop dripping.
Whats my next course of action ? New relief ?
Arvada, Colorado
Call them complain about the type of plastic he said to protect it from the Sun
The Plastics to brittle, on febco bonnet assembly
I would research other manufacturers to see if they offer a better product that last longer a diff manufacturer
User's recommendation: Choose
Buffalo, New York
Need engineering helpi had spoken with a couple of people from the engineering department regarding a problem Febco Backflow
The last gentleman I spoke with was going to send me an email with the engineering recommendations to replace the Backflow. Unfortunately Im still waiting for it?
User's recommendation: Don’t purchase Febco, the support isn’t there
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