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Del Mar, California
FBCS - Robo Caller Deceptive Calling Practices
FBCS, aka "Federal Bond Collection Services" or "Consumer Contact Solutions" uses automated Robo Callers which change the caller ID phone number repeatedly. This is a very deceptive practice. Maybe they are calling on a legitimate debt but they are doing it in an illegitimate way. I will not negotiate with a company that uses deceptive nor manipulative means for anything. T-Mobile, Sprint, AT&T, Cricket, Verizon - hey guys, if you want to *** off a consumer so much that you will never get them back then continue to use these piranhas to strip every bit of goodwill that you spend so heavily to build in the first place.
Reason of review
Poor customer service
Remove my phone number from your auto dialer
FBCS - Debt Collection Review
I also received an call from them 2 today's ago for collecting an debt and the lady on the phone gave the right address right place but said the wrong debt to me. How i figued this out was that i recevied an letter from them with an different debt then what the lady said and an diffent amount of payment from what the lady said. She had all my info but said to me the wrong debt. This place needs to be looked at and bought down because this seems like there scamming people. The statement letter it self that was sent to me also looks funny and does not look like an real statement letter. P.s. for people reading thos happen 2 days ago in waterbury ct 06519 on Dec 7, 2016
Reason of review
Not as described/ advertised
FBCS messed with the wrong amigo
(Please read about another complaint in ref to FBCS in 2008) FBCS Inc. - 5 years of fartin around... Sep 15, 2008 ... I am a member of Baily's Fitness...have been since 1984. while i was living in CO i received a request for payment from them about a debt ... fbcs-inc.pissedconsumer.com Now my complaint against FBCS in 2011!!! Beware of FBCS maybe they are a legitimate collection agency in Hatboro PA. But FBCS erred greatly when they called themselves collecting a debt from me on behalf of a banking institution in my town called BB&T. The worse part is that instead of asking for me or my wife they asked for our child. Now if they really were collecting for and representing BB&T they would have known that though my child had that bank account opended in their name I was the custodian. I defaulted on the account and the real BB&T called me and not my child. They still do which I have no problem with. But I do have great heart burn with these idiots, lame-brains, dunder-heads, shizza-kaupts and add your own colorful adjectives to describe and define FBCS. BB&T has never heard of FBCS and the President of BB&T and the collections depratment of BB&T has never heard of FBCS. In fact I called them several months ago to ask them why they were calling me and asking for my child again. They had no idea what I was talking about. Then I asked them about FBCS. The silence on the phone line was deafening. They explained on record that they don't or have ever used a company called FBCS out of Hatboro PA at 2200 Byberry Rd,suite #120,Hatboro,PA 19040. At 1-87*-304-**** or (215)675-****. In fact BB&T tried to call them from Columbia SC and their phone lines were out of order. But when I called them they started working again. So I have done the following in order to shut-them down and put them under investigation to find out how many others are being scammed like me. As of today June 23rd 2011. I filed a complaint with the Richland County Sheriffs dept. here in Columbia for harassment and for fraud of misrepresenting BB&T to collect a debt. from me in the name of BB&T. My case # is in the sheriffs dept. #110682**** a deputy Jones badge #1255 took my complaint. It is now under investigation. Also I have sent my complaint via email and will mail it also to the Pennsylvania Attorney Generals office and I called them again today. I have also on-line complained to the Dept. of Consumer Affairs and the BBB here in Columbia South Carolina and the State Solicitor is aware of this situation. If needs be FBCS be warned I am prepared to take you to court and collect financial damages and have you charged with criminal penalties and activites. If you have any info. to add to my case pls contact me through this site. Also call these people and ask them to have shut-down operation yesterday. What do I want at the least a written apology from this company and removal aand deletion of any privacy info. on me or my child. At the most for them to pack up and leave the country.
Columbia, South Carolina
5 years of fartin around...
I am a member of Baily's Fitness...have been since 1984. while i was living in CO i received a request for payment from them about a debt from a yomso who used my last name and address to do his dirty work. i am not concerned about this linking to my creditability BUT....i have called Bally's those years ago and explained that someone has scammed them and they said they would take care of it. my last name is a very unusual and uncommon name and its frequency is very rare. Ballys stopped sending notices to me after I moved to AZ. Now I am still receiving notices from a collection agency for this jerk who used my last name and address. I kindly notified them several times of the situation and another notice yesterday...i am not worried about credit fraud as it relates to me, but this jerk is using my last name....that is important to me! also, i always feel responsible to follow through on things hanging out. i called FBCS (the collection agency) 2200 Bayberry Rd. #120, Hatboro PA 19040, 186******** to explain AGAIN!! in my final attempt at clearing MY matter up with them. i first talked to their representative just to explain and put the matter to rest?? again! (i do not want to get any more notices for patrick!!!) i was trying to explain why i was calling and she told me not to worry and just hung up. that upset me!! (this has been an issue for 5 years!!)...i called back 186******** and told Adrian i had been hung up on earlier and we were both determined to make our points....i lost and she hung up.... i called back again and talked with Omar B. who was more civil (although i was loosing patience but at no time was irrational). I told Omar that I had been hung up on twice and needed to talk with the manager of the company. I then called (the mgr?) at 180******** x 3273. I tried to explain the situation and he started an argument and that 'derogatory' attitude of voice. He would not listen and was rude (i was firm but not rude)...he couldn't see why i was calling him and wouldn't listen....just jab and gab. i could see that as manager? why his company had little or no company service. after all of this effort on my part he let me know that it was my privilege that he had taken me off the mailing list for his debt notices. (how do i know?? why should he be trusted? i have made several earlier requests and why is it still such a problem with them? he tried to be smart with me with no success. after this i reminded him that he was in the wrong business and that an apology was in order. his apology was 'thank you' in a sarcastic tone and then hung up on me (3rd time).
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