New Reviewer

An ok ending to their still bait and switch

I filled out an application for credit online. an email came to me saying my application was accepted by Fazeli Auto Group/ Mitsubishi. I went online and picked out what I wanted and called Miss Saleem as the email told me to. I told her that I did not like surprises and wanted to know how much money I would need to leave with the car I chose. she did not give me a direct answer but assured me that they put people in cars with $0 money down and not to worry. I drove to their dealership and noticed that not one car, new or used, had a price tag on it. I met with a salesman, did a little paperwork, and was shown an suv that cost twice as much as the car I had picked out. I was then told this was the only vehicle I qualified for and that NONE of the other cars shown on their website that I was interested in was available. but we could make a deal on the SUV. clearly BAIT AND SWITCH. After making it clear I would not get the SUV I was shown another vehicle that was acceptable and got it. NEVER trust a new car dealer that does not show prices or stickers on their vehicles. I think the price is based on your credit report and what they think they can get you approved for. NEVER go to a dealer that wants to run a credit report on you before showing you a car. THESE PEOPLE HAVE GOOD CARS but their pricing and way of doing business is very bad. If you feel you must give them a try Go to carmax 1st. I could have got my car from them at the same price and with a 30 day warranty not offered by Fazeli Mitsubishi. As for the comment Written by Richard B. on January 25, 2010 / just because you have bad credit does not mean you have not been mistreated, cheated, or taken advantage of.
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ID
#246821 Review #246821 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Fazali Mitsubishi

Son purchased a used vehicle. Traded in a car $1500. $250.00 down. Then they added $1500 to contract for a two year maint on the car for oil changes. Son starting calling next day to get that removed. Days passed no phones calls. Finally my son met with Mr. Fazali. Mr. Fazali agreed to remove the $1500.00 by sending a check to Capital One to reduce his balance. My son signed a piece of paper that stated that. We can't find his copy. Son called several weeks later. Mr Fazali told him soon. Never happened. Wrote letter to them also. They got a trade in for free. They made 1750.00 off of us. Please be aware of the additional ad ons when you sign the contract. Do not take the Maintenance on oil changes. It is not worth it. My son first car on his own and he really trusted Mr. Fazili and of course he had no one with him when they agreed to return the $1500 to his Capital One account. Do not buy from this dealership. Is there really an honest one out there? Linda Lippincott
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1 comment
#56359

Yeah, this is a Mitsubishi common practice. They know how to cheat people out of your money, specially if you are young and first time buyer.

ID
#145944 Review #145944 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$1500
New Reviewer

Fazeli Mitsubishi "Spot Delivery Scam"

Here is what happen to me: On February 27, 2008 I negotiated and purchased a 2004 Mitsubishi Montero Limited from Fazeli Mitsubishi located at: 16200 I-635 Mesquite, TX 75150 Phone: 972-270-**** David W. Hill (General Manager) We signed a contract and all paper work on February 28, 2008. I gave them for the agreed to down payment of $1000.00, provided proof of insurance and took possession of the Montero. On March 14, 2008 (15 days later) at 10:00 a.m. I receive a call from the dealership stating that the deal had fallen through and that the ”bank” was demanding an additional $1800.00. I stated that I did not have an additional $1800.00 and reminded them that we had a signed contract. I requested to speak to the General Manager, Mr. David Hill. He was not available so I requested a call back. He never returned my call. At 2:00 p.m. I walk out of my place of employment only to find that my truck is gone. I call the dealership and spoke to my sales person Carlo Menca and he confirmed that they had prepossessed the truck. As a consumer I would only have 3 days to rescind a contract but apparently the 3 days rule not apply to auto dealerships. I negotiated in good faith full disclosed everything, they knew everything about my financial situation yet they made the deal and signed the contract only to back out of it 15 days later. DO NOT DO BUSINESS WITH FAZELI MITSUBISHI!!!!
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8 comments
#365311

lmao i just called them and they wouldn't tell me a general price on a car ha some g'd out guy...begging me just to come in..yeah

#107969

Are you people not thinking about what you are saying? It doesnt take a rocket scientist to figure out that car dealers are there to sell cars.

I promise you they do not want to unwind a car deal for any reason.

And,if you have noticed, it sounds as if the people who have a bad experience all have bad credit. PAY YOUR BILLS AND YOU GET APPROVED!!!!!QUIT WHINING AND WANTING SOMETHING FOR NOTHING!NO ONE OWES YOU!

#676456
@PissedConsumer107969

You must be endowed with abundant money or connections or come down off that pedastal. GOOD people fall on hard times!

Ive seen this on time good credit people lose their cars too! In my situation it was a mostly deceased family no college degree and lack of resources and help to get on my feet the first time I went out in the credit world and have been burned since that walk of shame at 18. Dealerships try everything and do take advantage of consumers. Have some respect for others who at least tried...even if they failed.

People like you say stop giving excuses people like us say stop being inhuman. You wouldnt like to be in their place and it CAN happen to you too

#101588

My husband and I just got a new Galant at Fazeli Mitsubishi and we had a good experience there. I've been to another dealer before and had experiences like others here have noted.

We dealt with Brad who is the new manager there and he was just up front and very helpful...and $800 cheaper than the other Mitsubishi dealer we visited.

So I have to (at this point) give them top marks. :)

#53506

I would not ever in *** buy a car from Fazeli Mitsubishi. I went to go look for a car last month and me being young I wanted a car very bad!

As an educated consumer I looked at kelly blue book on line and they were going to mark up the value of the used 08 pt cruiser. I only had 1,000 to put down and they told me that I would need at least 2,000. So the finance lady named jennifer told me she would hold a post dated check for me until I get paid! I asked this dumb air head woman that should I date it for when I get paid and she assured me that my check would be held.

Two days later the dumb chick had my check deposited into my acct and I accrued all these over draft fees. I didnt get my money back because I signed papers for the date that it was deposited. The airhead did not explain to me anything about my papers and I did it anyway. When confronted about the situation she lied to cover her tracks when my sister was clearly in the room.

When I spoke to the general manager who from jump thought I was lying was hollering and cursing at me and my sister. The dumb jennifer came in late so I wouldnt go off on her! Karma is a B****. None of them got paid.

One thing though, I went right down the street the same day and got a brand new car at CLAY COOLEY AUTOMOTIVE and it had just 10 miles on it. Mad that they lost a sale their dumb behinds was trying to ask what can they do to keep my business, I told them to shove all their cars cuz I got a better deal.

If this is how you want to be treated then go right ahead. If you want to be treated with dignity and respect, dont do business with africans and pick up your money and run!

#37106

I totally agree with the 1st comment left on here simply because the same thing happened to me just YESTERDAY (09/24/2008). I went into Fazeli Mitsubishi on Saturday 09/12/2008 and was approved for A 2009 Eclipse with $6,500 down and my payments were already agreed to and everything.

Well then a week I recieved a phone call from the salesman Rex Kyle, telling me that he needed me to come in to sign some papers because he was going to save me money. At that time I asked him if everything was ok, because he was acting kinda weird, and of course he said OH YEAH EVERYTHING IS FINE. Well then yesterday I decided to go in to the dealership to see what was up and he said that he had some bad news, i said ok what ? He said that I would have to leave the car with him because the vehicle didnt get finance approval.

He then said that he had already gotten me 100% approved for A 2006 Pontiac G6, with the same amount down as the Eclipse. My payment was only going to be 30 bucks cheaper A month. I was furious. If he would have been honest with me over the phone from the start, I would not have been mad.

I will NEVER recommend anyone to them. :( :sigh

#19244

Last comment is definitely from an employee. Scammer ***.

#7035

I purchased a car from Fazeli Mitsubishi and they treated me very well. They were also aware of my financial situation, and worked with me on it..

It DID take a couple days before everything was finalized, but they explained to me that they had to "rehash" the details with the bank to get me the best deal.. If they were trying to "scam" you, as you state...why would they lose a deal? if it were a scam, wouldnt they have just tried to get the money , but left you in the car??

It seems to me that the bank really did require more money up front, as the news says they are due to the economy. I will shop their for my next car too!

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ID
#115938 Review #115938 is a subjective opinion of poster.
Location
Richardson, Texas

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