An ok ending to their still bait and switch
I filled out an application for credit online. an email came to me saying my application was accepted by Fazeli Auto Group/ Mitsubishi. I went online and picked out what I wanted and called Miss Saleem as the email told me to. I told her that I did not like surprises and wanted to know how much money I would need to leave with the car I chose. she did not give me a direct answer but assured me that they put people in cars with $0 money down and not to worry. I drove to their dealership and noticed that not one car, new or used, had a price tag on it. I met with a salesman, did a little paperwork, and was shown an suv that cost twice as much as the car I had picked out. I was then told this was the only vehicle I qualified for and that NONE of the other cars shown on their website that I was interested in was available. but we could make a deal on the SUV. clearly BAIT AND SWITCH. After making it clear I would not get the SUV I was shown another vehicle that was acceptable and got it. NEVER trust a new car dealer that does not show prices or stickers on their vehicles. I think the price is based on your credit report and what they think they can get you approved for. NEVER go to a dealer that wants to run a credit report on you before showing you a car. THESE PEOPLE HAVE GOOD CARS but their pricing and way of doing business is very bad. If you feel you must give them a try Go to carmax 1st. I could have got my car from them at the same price and with a 30 day warranty not offered by Fazeli Mitsubishi. As for the comment Written by Richard B. on January 25, 2010 / just because you have bad credit does not mean you have not been mistreated, cheated, or taken advantage of.
Linda L Ydu
Washington, District Of Columbia
Son purchased a used vehicle. Traded in a car $1500. $250.00 down. Then they added $1500 to contract for a two year maint on the car for oil changes. Son starting calling next day to get that removed. Days passed no phones calls. Finally my son met with Mr. Fazali. Mr. Fazali agreed to remove the $1500.00 by sending a check to Capital One to reduce his balance. My son signed a piece of paper that stated that. We can't find his copy. Son called several weeks later. Mr Fazali told him soon. Never happened. Wrote letter to them also. They got a trade in for free. They made 1750.00 off of us. Please be aware of the additional ad ons when you sign the contract. Do not take the Maintenance on oil changes. It is not worth it. My son first car on his own and he really trusted Mr. Fazili and of course he had no one with him when they agreed to return the $1500 to his Capital One account. Do not buy from this dealership. Is there really an honest one out there? Linda Lippincott
Fazeli Mitsubishi "Spot Delivery Scam"
Here is what happen to me: On February 27, 2008 I negotiated and purchased a 2004 Mitsubishi Montero Limited from Fazeli Mitsubishi located at: 16200 I-635 Mesquite, TX 75150 Phone: 972-270-**** David W. Hill (General Manager) We signed a contract and all paper work on February 28, 2008. I gave them for the agreed to down payment of $1000.00, provided proof of insurance and took possession of the Montero. On March 14, 2008 (15 days later) at 10:00 a.m. I receive a call from the dealership stating that the deal had fallen through and that the ”bank” was demanding an additional $1800.00. I stated that I did not have an additional $1800.00 and reminded them that we had a signed contract. I requested to speak to the General Manager, Mr. David Hill. He was not available so I requested a call back. He never returned my call. At 2:00 p.m. I walk out of my place of employment only to find that my truck is gone. I call the dealership and spoke to my sales person Carlo Menca and he confirmed that they had prepossessed the truck. As a consumer I would only have 3 days to rescind a contract but apparently the 3 days rule not apply to auto dealerships. I negotiated in good faith full disclosed everything, they knew everything about my financial situation yet they made the deal and signed the contract only to back out of it 15 days later. DO NOT DO BUSINESS WITH FAZELI MITSUBISHI!!!!
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