by RecentShihTzu632 #15467862.0
On April 28, 2019 I joined myfax with a one month free trial. I sent one fax and am not sure that went through correctly because it was such a struggle to figure out how to use the site.
On May 29, 2019 I received a billing of $10. I called and tried to cancel but gave up "on hold" after a period of time. I called On May 30, 2019 and got a live person who did cancel after trying to sell me another month at $5. I refused.
My complaint is- My credit card has been billed for $10 and I will receive no service for June 2019. I dislike automatic billing. When they send you an invoice, you should be able to cancel and stop the billing but not with this company.
Avoid them. I have put in a complaint to my bank and am seeking other ways to voice my displeasure.
Myfax Fax Services is a scam!
by PissedConsumer1489607 #1489607
I just saw a debit in my online banking account that I was sure I did not authorize. Called the company (Myfax Fax Services at 877-437-3607) which I had never heard of and questioned them.
They wanted my credit card number which, of course, I did not give. I called my bank instead to report the scam. Fortunately they could remove the debit ($10) but they also had to cancel the debit card.
Now I have to wait a week for my new card to arrive. This really *** me off!
Myfax - Award winning service...IN WHAT!
by PissedConsumer1521763 #1521763
I have now been on hold 33 minutes. I am staying on just as a joke to see if they ever answer.
I have been locked out of my account now for some time. Costumer service hasn't responded to my email...this is painful.
by ElfinFennecFox820 #14826365.0
I have been using My Fax for almost a year now and It is great. The faxes are legible and for the most part Successfully Sent. I love that this company has a lifetime storage too. I forgot my due date for my free 30 day trial so I bounced my checking account. At that...
Myfax SUCKS, big time
by PissedConsumer1512579 #1512579
They SUCK, big time. Impossible to cancel your account.
They keep billing you, trying to up sell you. DON'T USE.
by LikeablePheasant610 #14812721.0
Attention au service e-fax de j2 Global Ireland Ltd : c’est clairement une ARNAQUE. Personnellement, à compter de la disparition de Popfax (chez qui j’étais depuis 2007) au profit d’e-Fax (j2 Global Ireland Ltd), je n’ai plus jamais pu recevoir le moindre fax qui ne soi...
eFax - Security Breach
by FamousBandedPalmCivet #15074881.0
I signed up for eFax today and upon logging in, I saw faxes from previous owners. It is a HUGE security breach.
Their faxes had subjects like loan information, bank information which would contain their address, social security, balance, etc. I can't trust this company and went ahead and cancelled my account. If I can see someone else's faxes, someone else can see your faxes. Stay away from this company.
When I called the customer service, I was redirected three times and the guy on the other side said it's a "software glitch". Software glitch doesn't show faxes from 2016.
This is been broken since then. This is a security issue and possible legal issue.
by MightyChameleon #1447139
On 1/8/2019, I went to Staples at the location of 2957 Festival Way Suite 123, Waldorf, MD 20601. I went to the Copy Center as I needed to fax a document that was 34 pages and receive a confirmation. I was told to use a particular machine to receive a confirmation. I wa...