FAX PLUS
FAX PLUS Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FAX PLUS has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: When it works its great.
Cons: Chat bot is useless and they wont call, Have no us address so i have no idea if the one you forced m, No number top reach.Recent recommendations regarding this business are as follows: "Never use a fax service that wont provide you with a phone number for customer service", "Stay away".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FAX PLUS has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: When it works its great.
Cons: Chat bot is useless and they wont call, Have no us address so i have no idea if the one you forced m, No number top reach.Recent recommendations regarding this business are as follows: "Never use a fax service that wont provide you with a phone number for customer service", "Stay away".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Lab sent a fax by error every 1-2 minutes for a day and a half causing my bill to be over $500 and they wont respond to my pleas for a phone call to come to a solution
lab kept trying to send a fax because FAXPLUS kept giving them an error message yet faxplus kept sending me an email every 1-2 minutes unless i upgraded to pay for these thousands of copies of 1 page of labs on 1 patient.
I had to block faxplus from my email so i can do business with my email but now my patients with panic value lab results are not getting to me.
Faxplus is putting my patients in danger and refuse to speak to me.
This is going to ruin my medical practice.
- When it works its great
- Have no us address so i have no idea if the one you forced m
- No way to fix a problem
- Chat bot is useless and they wont call
Preferred solution: not get charged for the thousands of copies of one page they are trying to send me and a phone number to get help as this would have prevented this from endangering my patients
User's recommendation: Never use a fax service that wont provide you with a phone number for customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to reach customer service
There is no number to reach, customer service is non-existent! They are based in Europe and good luck reaching anyone except by email and 3 days later!
- No number top reach
- Poor customer service
Preferred solution: They are porting the wrong number even after I asked them not to do so and revoke the authorization.
User's recommendation: Stay away
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