Larry T Ypy
map-marker Baltimore, Maryland

My account is not showing up any longer

My debit card was hacked. I had to order a new card. It just can in. I updated my account with the new care, but you will not allow me back on. I have been with this company for a long time. but if your going to be this way over less than 10 dollars. Maybe I need a different company to do my faxing.no
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User's recommendation: not good right now

Coral E Mti

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Verified Reviewer
| map-marker Queens, New York

Billing

Send them support ticket no one replied its been more than 4 days and also cant reach them any no. ALL THE PHONE NO SHOWED DISCOUNTED
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Anonymous
map-marker Raleigh, North Carolina

Can’t find sent faxes. Only could email somebody. Nobody

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There was nobody to talk to you not even a chat line. For $12 a month I think they could provide that.
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User's recommendation: Look around

Michael I Ojm

Price increase conversation

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Someone to contact me 215749**** mike why increase in monthly charges need to speak to someone regarding the increase or I will cancel thk yiy mike iacovitti 215749**** Mfmiacovitti@***.net
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Loss:
$59

Preferred solution: Price reduction

Anonymous
map-marker Suwanee, Georgia

Cancel Account And refund my payment

I have requested several times that my account with fax.com be cancelled. Fax.com has refused to cancel this account.
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User's recommendation: Stay away from this company. They make it difficult to cancel account you don’t use or want

Anonymous
map-marker Manchester, Tennessee

Cannot send a fax from my Client Login icon on my desktop.

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Cannot log into my Client Login icon on my desktop. Client Login won't accept my User Name or Password. Need Customer Service to help me to be able to log back in so that I can send a fax. Need to send a fax as soon as possible. Also PLEASE send me a Working Phone Number that I may call when I need Help. My phone number is: (931) 728-****. My email is: gmartin02@***.net.
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Yochanan Nge
map-marker Drexel Hill, Pennsylvania

Fax.com Ripoff

I needed to fax something. I didn't have a fax machine so I gave them a try to get done what I needed and canceled it the next day. Six months later they are still charging my account. Nine dollars and ninety nine cents every month. They have no refund! Funny part I used this to get $60.00 back from my mortgage company. Fax.com cost me the $60.00. So much for trusting people and companies to do what they say they will.
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Loss:
$60
Cons:
  • No attempt at making me happy
  • No refund
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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