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FattMerchant is now Stax Payments
FattMerchant

FattMerchant

fattmerchant.com
What is your customer experience with FattMerchant?

FattMerchant Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • FattMerchant has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Wayne Arc

Charged $500 fee for dispute without Arbitration and no reason code.

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We were sent noticed that ruling was in our favor, then received reversal with no explanation and charged us $500 for a disputed $150 transaction. We are a small business that uses FattMerchant for invoice and credit card processing.

Customers submit their charge card info via online transaction.

We do not handle actual card. FattMerchant Customer support has not responded for reason code.

View full review
Loss:
$650
Cons:
  • Lack of concern for their client
Reason of review:
Fee Charged, loss of income

Preferred solution: Full refund

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