FattMerchant
FattMerchant Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FattMerchant has a 1.3 star rating from 1 review and overall sentiment is negative; consumers report dissatisfaction with customer service and high price level.
Positive Feedback
One small business uses FattMerchant for invoice and credit card processing and relies on it for online transactions despite concerns.
Negative Feedback / Risk Areas
- Customers cite a surprise $500 dispute fee and unclear billing with no reason code, reflecting FattMerchant customer complaints about refunds and dispute handling.
- Poor responsiveness from customer service and concerns about price level and service diversity.
Key Takeaways for Future Customers
- Check FattMerchant reviews and dispute policies before signing up for payment processing or subscription services.
- Confirm billing, arbitration terms, and support response expectations to avoid unexpected fees.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FattMerchant has a 1.3 star rating from 1 review and overall sentiment is negative; consumers report dissatisfaction with customer service and high price level.
Positive Feedback
One small business uses FattMerchant for invoice and credit card processing and relies on it for online transactions despite concerns.
Negative Feedback / Risk Areas
- Customers cite a surprise $500 dispute fee and unclear billing with no reason code, reflecting FattMerchant customer complaints about refunds and dispute handling.
- Poor responsiveness from customer service and concerns about price level and service diversity.
Key Takeaways for Future Customers
- Check FattMerchant reviews and dispute policies before signing up for payment processing or subscription services.
- Confirm billing, arbitration terms, and support response expectations to avoid unexpected fees.
Charged $500 fee for dispute without Arbitration and no reason code.
- Ruling in our favor reversed with no explanation, $500 charged on a $150 dispute, FattMerchant online invoicing, no reason code from support.
We were sent noticed that ruling was in our favor, then received reversal with no explanation and charged us $500 for a disputed $150 transaction. We are a small business that uses FattMerchant for invoice and credit card processing.
Customers submit their charge card info via online transaction.
We do not handle actual card. FattMerchant Customer support has not responded for reason code.
- Lack of concern for their client
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.