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FatCats

FatCats

www.fatcatsfun.com
What is your customer experience with FatCats?

FatCats Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FatCats has a 2.8 star rating from 1 review; consumers are mostly neutral. Reviewers value Website and Exchange, Refund and Cancellation Policy. Recent comment: "The staff was all nice but this is disgusting!"

Key Takeaways for Future Customers

  • Check FatCats reviews and recent reports before visiting.
  • Review the exchange, refund and cancellation policy when purchasing.
  • Expect higher price levels and mixed service experiences.

Negative Feedback / Risk Areas

  • Reports of serious misconduct on premises raised safety concerns.
  • Customer complaints about poor customer service and unprofessional management.
  • Dissatisfaction with discounts and perceived high prices.

Positive Feedback

Staff described as nice and the website and refund policy are seen as valuable by reviewers.

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Cindy G Put

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Verified Reviewer
| map-marker Saratoga Springs, Utah

Child seeing sexual acts between employees

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Saw explicit sexual activity in view of a child in a silver and black jeep.
  • The reviewer plans to press charges.

We were walking through the back part of the parking lot with our children after seeing a movie and my 6 year old pointed and asked what are they doing in there!? I looked and I saw a blonde wavy haired woman in a black fat cats polo shirt in a silver and black jeep having sex with someone in direct view.

I will be pressing charges. This is absolutely unacceptable!

Preferred solution: Apology

User's recommendation: The staff was all nice but this is disgusting!

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Anonymous
map-marker Missoula, Montana

Lazy and Unprofessional Management/Owner

AI Highlights
  • Management told us to fetch what we needed after an employee escort.
  • We were told to service ourselves; that was unprofessional.
  • I don't think I'll return.

I went on a date with someone who works at FatCats, and because of the employee escort, one of the women in management told us to get what we wanted ourselves. It was unprofessional, because now I know how the employees are treated when they are on or off the clock, and I also know that FatCats has some workers that don't want to offer good service to those who come in as customers.

I'm a customer told to retrieve service for myself! How ridiculous, if someone goes into a business and is told to service themselves?

That's what happened! I don't think I ever want to go back there because of how embarrassed the lady behind the counter made me feel.

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