Fasthosts
Fasthosts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fasthosts has 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, Easy to use, Quick.
Cons: Charge you for cancelled packages, Impossible to cancel, Lie to you.Recent recommendations regarding this business are as follows: "Do not trust this company with your money or information.".
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Verified Reviewer
Would not recommend.
I started my journey with Fasthosts just over two years ago and have had nothing but trouble. Their support system is terrible; half of the time you can never get what you need.
I called support to fully delete my account and stop payments a couple of months ago. The first time I tried, they told me everything was cancelled and deleted however, they lied. Just a month later, I was charged again for a service I was told was cancelled. So, I contacted them again, and for the second time in a row, they lied to me.
Luckily, this time I blocked any payments from them. However, they still attempted to charge me and this time, they sent a letter to my house claiming I owed them £60 for a service I had never used and was promised was cancelled.
If my info was deleted as they are required by law, how are they still charging my card and sending letters to my home? They are not a company you should trust with your money, time, and especially not with your information.
- Cheap
- Easy to use
- Quick
- Will charge you even after telling you your package is cancelled
- Impossible to cancel
- Charge you for cancelled packages
Preferred solution: Apology
User's recommendation: Do not trust this company with your money or information.
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