Resolved
Kymmollotkis M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Poor customer service

Updated by user Jul 27, 2023

Company resolved the issue.

Original review Jun 23, 2023
My name is Kymmollotkis Mason, Executive Director of Youth of Promise. I purchased a window cling from FastSigns and picked it up last week. Lindsey provided me instructions on how to apply it. However, I couldnt remember all the instructions she gave me because I wasnt trying to apply it same day. So, I emailed on 6/21 to get instructions and got one response. So today, 6/23, I called and spoke with Rochelle and tried to get instructions and she said that all she could email me was something about the masking side but I probably wouldnt know what side that is but I can come in and she can show me. I explain that I work a full-time job along with running a nonprofit organization and I am not taking time out of my workday to come up there for something that she can email me. She said that yall offer installation and I advised that I was not paying $125 for someone to put a sticker on our door. Im very frustrated with this company and as I told her you all will no longer get my business. This seems like a sales tactic to make people pay the $125 and has a nonprofit organization. I am very disgusted and that installation fee is not in our budget.
View full review

Preferred solution: Instructions on how to apply the sign

User's recommendation: Choose another company

Altonette H
map-marker Metairie, Louisiana

Experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went to two different locations. The first one at 6601 Veterans Blvd, Metairie, LA on March 16, 2018. I email and called a couple of times and I was told they were working on my quote told is April 23 and I still haven’t heard back. On April 13 I went to the second location 3001 Tulane Ave, New Orleans, LA as of today I still haven’t heard back from this location either. If you can’t or don’t want to do business with a customer say that upfront. Very unprofessional and I would NEVER recommend this company to any of my business colleagues.
View full review
Reason of review:
Poor customer service
Emarie Pdo
map-marker Houston, Texas

Houston, TX Westheimer Fastsign

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Unprofessional, rude service. Ordered vinyl signs for my van.Nothing complicated, just my website and phone number. Kaitlyn received the order, but didn't put it right and went to vacation. Paula was next person, very hard to get to.Had to stop by again to explain what I need. She wrote everything down. Whole process takes more than 2 weeks. Well, yesterday I got email from her to pick up my order. Guess what: 2 persons (Kaitlyn got back from vacation) wrote order down, took measurements , took a pictures of the van. Still made it wrong size!!! Never go to FastSign!!!
View full review
Loss:
$1000
Reason of review:
Poor customer service
Anonymous
map-marker Milford, Connecticut

Fast Signs Sign Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
You will regret if you go to Milford fast sign. You will pay more than double and they take too long to finish the job. Inhospitable environment and unfriendly people
View full review
Reason of review:
Bad quality
Rob P Ejw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milford, Connecticut

NON PAYMENT FOR WORK INSTALLED...MILFORD,CT. 06460

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
WORKED FOR BRIAN THE OWNER OF FAST SIGN OFFICE...WAS OF ORANGE CT. 06477...NOW OF MILFORD,CT. 06460....DID MANY JOBS FROM HIM...UNDER DIRECTION OF MY TRUE FRIEND MATT CLANDERIA...WORKED AT UNIVESATY OF BRIDGEPOST SCHOOLS...HANGING BANNERS...NEVER PAID FOR WORK DONE LAST YEAR....BRIAN NEVER PAIN MY ECECTRICAN...ME. JOHN HORNE OF JOHN HORNE ELECTRIC. CO. LLC. MILFORD CT. HE OWES 4 OTHER PEOPLE ALSO...FOR A LOT OF HOURRS DONE AT HIS, BRIAN'S REQUESTS TO INSTALL MANY SIGN'S.....I WOULD NEVER BRECOMEND HIM TO ANYONE...THAT NEEDS ANYTHING EVER AGAIN....CALL ME IF YOU NEED MORE DETAILS...203 376 ****...ROB
View full review
Loss:
$1000
Cons:
  • Hated owner
Reason of review:
Problems with payment
1 comment
Guest

Never go to Milford fast sign. Poor service, they overcharge you. People are unfriendly at all.

Rob P Ejw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Fast signs of Milford,ct. 06460

Owner Brian Reeves....hires enstallers to do his work....comes to the job..to oversee the work...sometimes he works along side us...and then finds a reason not to pay us.....he has done this maybe 8 times....he owes me...maybe $1,000.00...he owes my friend the electrician....John Horne of John Horne Electric LLC...Milford ct. and I can produce the bill for you all to see...if you care to..not 9 times....cause why keep it going if he is not going to pay...the labor...RP mellowywood@***.com I have written to fast signh corporate site....and told them..of the problem....of course I do not expect them to take my word for it....so I am compling some evidence , bill from the electrican....bill of some of my hours....and stories from other people as well.....if I could invest some time with a sign....made from anothers sign company and parade in front of his store.....I would do so in a heart beat...
View full review
Loss:
$1000
Reason of review:
Problems with payment
Anonymous
map-marker Houston, Texas

Fast Signs - Sign Review

First of all, I will say this! DO NOT have them create any signs from these people, there is no communcation at all, and this DAN guy they have working for them is a complete *** he screwed the sign completely wrong and most of all he was very rude to my wife !!! I won't get In to details because Its too long of a list, He must hate women or just people In general, well dude your In the wrong business!!! I cannot believe I heard him call a customer a dumb f bomb word I was shock, I mean who Is this guy???? Now, I will say this anytime you run a small business like this and you act like *** you will always get in return with what comes around will always go around. Fast Signs on Broadway ripped us off and will never return there and I am getting the word out.. Dan your a loser and pathetic, the way you treat your customers/people you a miserable angry Individual period!!! BAD BUSINES ALWAYS BITES BACK!!! I regret it, but live and learn..
View full review
Zaniya Mui
map-marker Danbury, Connecticut

RUDE and Zero Concern for Customer Satisfaction!!

First of all, this company wont tell you anything without getting a deposit of half the cost of the projected work. Probably because people haven't been satisfied... After giving the deposit, the company shows me what they've been working so hard on... And it was clipart! There was no hand design whatsoever. Nothing custom. It was completely generic and not original. When you consult with them, they don't tell you this obviously... but it cost me $2,100 just to find out they used generic clipart which I could have just gotten off the computer for free. After 18 months and many extremely RUDE emails from the company, they refused to give me my money back, even though they hadn't put any work into the project besides a couple clipart graphics... He was completely aware of my dissatisfaction and blatantly told he me didn't care. His emails were extremely long winded and increasingly rude, even from the very beginning. He was completely unprofessional and the entire consult was misleading. After 18 months, rude emails, and $2,100... he ended up sending me to a collection agency for an ADDITIONAL $400 for "all the time they spent"... After all is said and done, I ended up with no logo and no refund. I've never been so dissatisfied in all my life!
View full review
Loss:
$2500

Unemployment Expert Tips

Experts Tips on Unemployment and Cyber Security

Feb 3, 2020

Can’t verify your identity via ID.me? Andrew Stettner, an unemployment expert, comments on how the ID.me verification process works and the privacy risks involved. Learn how one consumer resolved his issue.

Andrew Stettner
Andrew Stettner

Andrew Stettner is a senior fellow at TheCenturyFoundation and a non-profit leader who shares expert opinion on unemployment benefits and insurance reform.

Brands Related to Fast Signs

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article