Fast Courier Reviews
Fast Courier Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fast Courier has 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and Fast Courier reviews highlight problems with billing and customer service.
Positive Feedback
No consistent positives reported; reviewers note service exists but cite a high price level and limited product or service diversity.
Negative Feedback / Risk Areas
- Unexpected extra charges after delivery and disputed billing practices.
- Poor dispute handling and lack of timely refunds or clear evidence.
- Delivery issues such as drivers leaving parcels unsecured and ignoring instructions.
- Poor responsiveness from customer service.
Key Takeaways for Future Customers
- Check quotes and monitor your account for extra charges; consider documented measurements before booking.
- Be prepared for slow dispute resolution and raise Fast Courier customer complaints quickly if billing issues arise.
- Consider other courier options if delivery security and reliable customer service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fast Courier has 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and Fast Courier reviews highlight problems with billing and customer service.
Positive Feedback
No consistent positives reported; reviewers note service exists but cite a high price level and limited product or service diversity.
Negative Feedback / Risk Areas
- Unexpected extra charges after delivery and disputed billing practices.
- Poor dispute handling and lack of timely refunds or clear evidence.
- Delivery issues such as drivers leaving parcels unsecured and ignoring instructions.
- Poor responsiveness from customer service.
Key Takeaways for Future Customers
- Check quotes and monitor your account for extra charges; consider documented measurements before booking.
- Be prepared for slow dispute resolution and raise Fast Courier customer complaints quickly if billing issues arise.
- Consider other courier options if delivery security and reliable customer service are priorities.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They will charge you extra after delivery before notifying you, plus ignore your measurements and dispute
- - Quoted $170, but $120 extra billed after delivery.
- - Dispute denied after 13 days for insufficient evidence; photos lacked measurements.
I used their service to arrange a delivery with CouriersPlease. I was originally quoted $170; however, after successful delivery, I was charged an additional $120.
I immediately emailed them and opened a dispute, providing photos of the items measurements.
Despite numerous follow-up emails (with no response), after 13 business days they informed me that the dispute was unsuccessful due to "insufficient evidence". They provided their own photos, which did not show any measurements. Its obvious they made up the numbers just to justify the extra charge.
If thats the case, why bother asking customers to input measurements and obtain a quote in the first place? Youre going to charge them extra regardless!
You could have sent me a notification before deducting the additional charge from my account.
You could have shown a higher, more accurate quote upfront. Instead, you chose to display a reasonable price to gain trust, only to charge more later without any notice.
Whats worse is that they can simply claim your evidence is insufficientleaving you feeling frustrated and looking like an idiot.
Im honestly sick of how dishonest and unfair your process has been throughout this dispute.
I don't care about the terms and conditions you hide behind. It's clear you use them as an excuse to charge customers arbitrarily.
Its disappointing and short-sighted. You may have taken my money this time, but youll lose customer trust in the long run.
- Extra charge without notice
- Terrible communication
- No respect to customers
Preferred solution: Full refund
User's recommendation: Do not choose this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAnother lazy courier driver
My parcel left on front step for anyone to steal. Driver did not wait for even one minute for me to get to the door.
No more couriers for me thank you. I will buy local or I will go without.
User's recommendation: don't use this mob.
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